Job Summary: We are seeking an intern for customer service, responsible for in-person customer interactions, providing product and service information, and efficiently and humanely resolving issues. Key Highlights: 1. Friendly, efficient, and humanized in-person service 2. Teamwork to ensure high-quality service 3. Provision of accurate information and problem resolution Description Founded in 2005 in Maranhão, Logos is a reference in comprehensive customer service management. Logos has accumulated extensive experience across multiple service channels, including In-Person Service, Telephone Support, and Digital Channels such as chat and online platforms, offering integrated and innovative solutions to meet customers' needs efficiently. With 20 years of history, we have grown through solid partnerships, sustainable solutions, and, above all, the appreciation of people—who lie at the heart of everything we do. We are looking for an intern to deliver cordial, efficient, and humanized customer service, providing clear information about the company's products and services. **Responsibilities:** * Conduct in-person customer service; * Receive and assist customers courteously and amicably; * Issue service requests; * Provide accurate information regarding products, services, and company policies; * Resolve customer issues and complaints efficiently and satisfactorily; * Maintain the service area clean and organized; * Collaborate with other service representatives to ensure high-quality service. **Requirements:** * Microsoft Office suite; * Basic computer skills; * Portuguese language proficiency; * Good typing speed; * Currently pursuing high school education.
João Silva
Indeed · HR
João Silva
Indeed · HR
