Description
Job Summary:
Support Analyst responsible for diagnosing, maintaining, and providing on-site technical support for equipment and software at the client's site.
Key Highlights:
1. Perform field activities at the client's site
2. Corrective and preventive maintenance on equipment and systems
3. On-site technical support to users
Position: Support Analyst (Vacation Coverage)
Location: Tamanduá – Descalvado/SP
Work Model: 100% On-site
Employment Type: CLT
Salary: To be discussed
Schedule: Monday to Friday, from 08:00 to 17:40
Responsibilities:
* Perform field activities at the client's site;
* Diagnose faults and perform corrective and preventive maintenance on equipment and systems;
* Identify client issues and needs to improve equipment performance;
* Provide corrective and preventive technical support for desktops, laptops, printers, and other hardware;
* Install and configure microcomputer equipment;
* Install and configure Microsoft suite software and internet software;
* Verify physical and electrical conditions of installation sites;
* Provide on-site technical support to users.
Requirements:
* Experience in technical support and microcomputing;
* Knowledge of hardware maintenance;
* Experience installing and configuring Microsoft software;
* Strong communication and user support skills;
* Proactive and organized profile.
Minimum Education: Technical Course