Tambau Help Desk It Support Job Listings

Remote Security Operations Manager64657267959299120

Indeed

Remote Security Operations Manager

**Education and Knowledge:** * High school diploma (technical or higher education in Administration, Security Management, Technology, or related fields is preferred). * Knowledge of remote security operations systems, CCTV, access control, and monitoring. * Intermediate/advanced computer skills (Microsoft Office suite, customer service platforms, remote control systems). * Knowledge of asset security, customer service, and team management is preferred. **Experience:** * Prior experience in leading operational teams, monitoring, or remote security operations. * Experience with shift scheduling, performance indicator management, and incident resolution. * Experience in customer service processes (call centers, technical support, or remote operations) is a plus. **Responsibilities:** * Oversee and ensure the proper functioning of remote security operations. * Manage the team and work schedules. * Handle incidents and ensure compliance with procedures. * Monitor customer service and performance indicators. * Serve as the liaison between clients and internal departments. Job Type: Full-time CLT Salary: R$2,000.00 – R$3,000.00 per month Benefits: * Health insurance * Dental insurance * Life insurance * Food allowance * Meal voucher * Transportation allowance

R. Gen. Osório, 294 - Centro, Pirassununga - SP, 13630-970, Brazil

R$2,000-3,000/month

Indeed

Monitoring Assistant

* Monitor cameras and access control systems in real time; * Authorize entry and exit of residents, visitors, service providers, and vehicles according to internal procedures; * Record incidents and relevant information in the system; * Respond to calls and requests via intercom, phone, or application; * Activate support or emergency teams when necessary; * Follow security protocols and maintain professional conduct during service; * Contribute to the quality and efficiency of remote service. Job type: Full-time CLT Pay: R$1.518,00 - R$2.091,08 per month Benefits: * Medical insurance * Dental insurance * Life insurance * Food allowance * Meal voucher * Transportation voucher

2J2M+J8 Pirassununga, SP, Brazil

R$1,518-2,091/month

EMB CLIENT EXPERIENCE I (JARDIM SANTA MARIA - PORTO FERREIRA/SP)64361116049411122

Indeed

EMB CLIENT EXPERIENCE I (JARDIM SANTA MARIA - PORTO FERREIRA/SP)

**\#We'd love it if you...** Make it a point to make things easier for people and love creating smiles Enjoy personal interaction and always look for opportunities to engage Understand that people's needs are more important than any task Are committed to treating others well and place respect above all else Celebrate differences and believe that every customer and every experience is unique! **Responsibilities and duties** **What your day-to-day will be like** **(Spoiler: creating lots of smiles is part of the package)!** * We'll count on you for restaurant customer service activities. Check out the details! * Verify the menu, giveaways, sound system, and air conditioning, ensuring the dining area is organized; * Conduct quick surveys with customers; * Always seek customer satisfaction by anticipating their needs; * Support customers in using the self-service kiosks; * Assist customers with the Digital experience, ensuring menu suggestions and additional sales through kiosks, Order & Collect, After-Sales, and McCafé; * Guarantee satisfaction with the family experience. **Requirements and qualifications** **Essential ingredient** * High school in progress or completed. **Additional information** **We'd love it if you...** * Make it a point to make things easier for people * Love creating smiles * Enjoy personal interaction and always look for opportunities to engage * Understand that people's needs are more important than any task * Are committed to treating others well and place respect above all else * Celebrate differences and believe that every customer and every experience is unique! **Benefits that make everything even better** * Medical assistance * Dental assistance; * Transportation allowance; * On-site meals; * Gympass; * Life insurance; * PPR - Profit Sharing Program. **Ready for an experience as unforgettable as a Big Mac? Apply now!** The world's largest independent McDonald's franchise. We have over 60,000 employees in Brazil. We are one of the country's largest employers and fulfill the dream of formal first jobs for many young people. Our special ingredient is our people. And if you've made it this far, why not explore our opportunities? We have great reasons for you to become part of this team: ***Live Our Purpose*** We are many stories making history. We are many stories with a great purpose: To make each day an opportunity to feed people and build dreams. ***Service Coolture*** We value a work environment where everyone is welcome, without distinction of race, gender, sexual orientation, or any other characteristic. Here, the most important thing is that you can create positive moments while being yourself. ***Recipe for the Future*** We serve high-quality food, adopt sustainable practices, and promote professional development opportunities for thousands of young people. Here, we care for people and the planet alike. ***Ketchup in the veins*** Delighting and serving with excellence is in our DNA. We understand that our customers' diverse needs always come first. And we are committed to treating everyone with care and respect. Do you relate to this? Come be McHappy!

R. São Sebastião, 344, Porto Ferreira - SP, 13660-000, Brazil

Negotiable Salary

Project Engineer - Automation - Mococa/SP64339287030147123

Indeed

Project Engineer - Automation - Mococa/SP

Description: * Bachelor's degree in Engineering (preferably Mechanical). * Desired: Bachelor's degree with specialization in project management. * Advanced English proficiency. * Strong experience in engineering project management. * Advanced knowledge of Office software, especially Excel (VBA) and/or PowerBI. * Sharp logical reasoning. * Self-taught. * Determination and discipline. * Proactive in questioning the current state and proposing improvement ideas. * Planning and execution of engineering projects. * Conducting engineering studies and investment feasibility analyses for projects. . Technical engineering support to other Plant departments. * Coordination and completion of capital projects, supervising all project phases including conception, planning, execution, control, and documentation to ensure quality and performance expected by stakeholders. * Develop comprehensive project execution plans focusing on scope, cost, schedule, risk management, engineering, procurement, and construction. * Lead project teams to ensure all project aspects are adequately considered, including engineering standards and best practices, safety procedures, environmental requirements, and other regulatory aspects. * Define deadlines, assign responsibilities, and monitor project progress regarding effective management of planned scope, costs, and schedule. * Prepare project status reports for various stakeholders within the organization as requested. * Monitor field activities associated with project implementation, overseeing contracts with third-party engineering, construction, installation, and commissioning companies. * Promote effective communication among project teams and other departments involved in projects, ensuring proper alignment among different stakeholders. * Prepare technical specifications for the procurement of equipment, materials, and services. * Provide technical engineering support to other company departments when requested. * Support the development and implementation of new engineering and project management standards, procedures, and techniques. 2510280202221773853

R. Francisco Gomes, 418 - Centro, Mococa - SP, 13730-320, Brazil

Negotiable Salary

Work Safety Technician - Mococa/SP64255458099073124

Indeed

Work Safety Technician - Mococa/SP

Description: * Registration with professional council: Professional registration; * Experience in the field within medium or large companies; * Languages: English desirable; * Availability for travel. Description of duties to be performed: * Provide technical support to the company in labor inspections; * Conduct onboarding sessions for new employees regarding workplace safety procedures; * Implement new techniques, safety procedures and controls in compliance with labor, social security legislation and current standards (such as OHSAS 18001 and ISO14001\); * Monitor the implementation of the annual SST activities calendar; * Conduct internal/external occupational safety training; \- Monitor the development of PPRA/LTCAT programs in compliance with labor and social security regulations. * Inspect company facilities, installations, and equipment, identifying unsafe conditions and proposing corrective and preventive measures. * Investigate work-related accidents and incidents, preparing reports and proposing actions to prevent recurrence. * Accompany inspections and audits by public agencies, assisting in the presentation of documents and information. * Maintain up-to-date legal records and documents related to occupational health and safety (CAT, ASO, PPE records, training records, etc.). * Promote accident and occupational disease prevention campaigns, such as SIPAT and other educational initiatives. 2510210202521761658

R. Francisco Gomes, 418 - Centro, Mococa - SP, 13730-320, Brazil

Negotiable Salary

Indeed

Firefighter

**Come perform your best role with a team of professionals who always do the right things, in the right way, and for the right reasons. Ready to join our team?** **WHAT WE EXPECT FROM YOU** * **Education:** Mandatory high school diploma. Mandatory updated Civil Firefighter course. Technical Education in Occupational Safety is desirable. * **Computer Skills:** Mandatory basic Office Suite knowledge. * **Driver's License D or E:** Mandatory * **Shift Availability:** Mandatory **WORK MODEL** On-site. **REQUIRED EXPERIENCE** * Mandatory experience as a civil firefighter. Experience in industrial settings is desirable. **️️ YOUR MAIN RESPONSIBILITIES** * Monitor incidents occurring at the facility to prepare reports related to insurance coverage; * Perform fire risk and emergency inspections, support the emergency brigade, and monitor the entire production process; * Accompany insurer visits/audits across the entire fire prevention and firefighting system; * Authorize and supervise work in confined spaces and hot work; * Be responsible for assembling rescue systems for high-altitude rescues; * Conduct fire prevention and firefighting training for all personnel involved in emergency response; * Monitor scheduled and emergency shutdowns of equipment and machinery within the facility; * Provide first aid assistance together with medical staff to victims of internal accidents; * Assist in accident, incident, and near-miss investigations; * Inspect all respiratory protection systems located in the production area; * Work together with Safety Technicians in preventing work-related accidents; * Support factory areas in maintaining Health, Safety, and Environment management systems and tools; * Enforce compliance with legislation related to fire prevention and property protection; * Conduct inspections on all emergency and firefighting equipment; * Perform civil maintenance (painting) on firefighting equipment. **BENEFITS:** **Physical Well-being**: Medical and dental care, Prosthetics and Orthotics, Mothers' Room, Pregnancy Program, Shuttle Service, Workplace Gymnastics, Gympass, Restaurant, Flu Vaccine. **Financial Well-being:** Emergency Salary Advance, Salary Supplement, Childcare Allowance, Allowance for Child with Intellectual Disability, Private Pension, Payroll Deduction Loan, Life Insurance, Funeral Assistance, Meal Voucher/Food Voucher. **Mental Well-being:** Sylvamo Support, Future Preparation – Your Best Future **Sense of Belonging:** Christmas gift for children up to 12 years old, Christmas Basket, Recognition for Years of Service, School Kit, Newborn Kit, Special Recognition Program. **Interpersonal Well-being:** Extended Maternity and Paternity Leave. **We promote an inclusive and diverse culture where everyone feels welcome, valued, and included. Inclusive teams foster a sense of belonging that encourages everyone to contribute and align with our vision and Sylvamo Promise. We offer tools and training to help our professionals develop their skills and advance their careers.** **Studies show that underrepresented groups are less likely to apply when they don't meet just one job requirement. Don't worry! Apply and we will review your resume in the best possible way.**

R. Expedicionários Paulista, 456, Luís Antônio - SP, 14210-000, Brazil

Negotiable Salary

607F: Technical Support Analyst N1 - Mococa/SP64147150698369126

Indeed

607F: Technical Support Analyst N1 - Mococa/SP

We are looking for a Technical Support Analyst N1 to join the security and infrastructure team, with focus on monitoring, analysis, and incident response. We seek a professional with an analytical profile, attention to detail, and interest in growing within the Cybersecurity field. ### **Main Responsibilities** * Interpret security alerts and logs extracted from EDR systems, Firewalls, SIEMs, and Operating Systems; * Monitor systems and networks to identify suspicious activities, anomalies, and potential incidents; * Perform vulnerability analyses, interpret scan results, and assist the team in remediation of flaws; * Participate in incident response, focusing on identification, containment, and recovery; * Conduct log analysis, event correlation, and preparation of technical reports; * Contribute to projects and initiatives raising cybersecurity awareness; * Stay updated on new techniques, tools, and security trends; * Be available for travel and participation in technical events. ### **Education** * Bachelor's degree in Information Technology, Computer Science, Computer Engineering, Information Systems, or related fields; * Desired certifications in Information Security. ### **Essential Technical Skills** * Ability to interpret information and provide solid responses to SOC/NOC contract clients; * Knowledge of market firewalls and endpoint protection systems; * Experience with Windows Server and Linux (security-focused); * Knowledge of scripts and automations (Python, PowerShell, Bash). ### **Behavioral Competencies** * Analytical mindset and attention to detail; * Strong verbal and written communication; * Teamwork and collaboration; * Proactivity, sense of urgency, and commitment to information confidentiality.

R. Francisco Gomes, 418 - Centro, Mococa - SP, 13730-320, Brazil

Negotiable Salary

Technical Support Attendant64145940760835127

Indeed

Technical Support Attendant

We are looking for a **Technical Support Attendant** to join the customer service team of our SAC! If you easily interact with people, enjoy solving problems and want to grow professionally in a collaborative and dynamic environment, this opportunity is for you. **Responsibilities:** * Provide technical support to customers via chat, phone and e\-mail in a courteous and efficient manner; * Identify, register and track requests until final resolution; * Guide customers on the use of products and services; * Contribute to the continuous improvement of customer service processes. **Requirements:** * High school diploma (higher education in progress will be a plus); * Good verbal and written communication skills; * Basic knowledge of computers and networks; * Ability to interact with customers and solve problems empathetically. **Differentials:** * Previous experience in customer service or technical support; * Knowledge of customer service and/or telecommunications. **We offer:** * CLT employment regime; * Meal allowance; * Free 300MB Internet after probation period; * Performance bonus; * Technical and customer service training; * Professional development opportunities; * Collaborative environment focused on results. **Work location:** Mococa/SP Job type: Permanent CLT, Internship Contract duration: 12 months Pay: R$1\.518,00 \- R$2\.000,00 per month Benefits: * Health insurance * Dental insurance * Life insurance * Meal allowance

Av. Primo Quilice, 501 - Mococa, SP, 13734-450, Brazil

R$1,518-2,000/month

RECRUITMENT AND SELECTION ASSISTANT63825657442177128

Indeed

RECRUITMENT AND SELECTION ASSISTANT

Requirements: \* Experience in recruitment and selection \* Degree in Psychology, Human Resources, or related fields \* Skills in interviews and resume screening \* Good communication and organization Responsibilities: \* Conduct hiring processes from screening to onboarding \* Profile alignment with managers \* Job posting and active candidate sourcing \* Support talent retention initiatives Employment type: Full-time CLT Salary: R$1\.800,00 \- R$2\.500,00 per month

R. Francisco Gomes, 418 - Centro, Mococa - SP, 13730-320, Brazil

R$1,800-2,500/month