Field Assistant

Indeed

Company

Job typeFull-time

Workplace typeOnsite

Experience levelNo experience limit

Education levelBachelor's Degree

Description

Activities: * Perform on-site second-level (N2) support * Diagnose and resolve complex hardware and software issues * Address local network, workstation, and mobile device failures * Execute installations, upgrades, and preventive maintenance * Support field implementation of IT systems and projects * Interact with internal teams and vendors * Ensure compliance with service level agreement (SLA) requirements * Support and guide junior analysts in the field Minimum Education: Bachelor's Degree

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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