Relationship Operator

Description

Job Summary: Act as the key contact point, assisting in problem resolution, optimizing product/service usage, and ensuring customer satisfaction. Key Highlights: 1. Key contact point with customers 2. Optimization of product/service usage 3. Ensuring a continuous and positive experience The professional will serve as the key contact point between the company and customers, helping resolve issues, optimize product/service usage, and ensure expectations are met, resulting in a continuous and positive experience. Responsibilities: * Sales * Assisting users/requesters following scripts and guidelines * Registering customers and generating incidents * Contacting clients from the assigned portfolio * Scheduling service orders (OS) * Opening and tracking support tickets Benefits: * Commission * Meal allowance * Day off Employment type: Full-time CLT Salary: R$1\.621,00 per month Benefits: * Meal allowance * Transportation allowance Work location: On-site