Description
Job Summary:
Professional responsible for in-person and telephone patient service, appointment scheduling, medical record organization, and support to medical staff.
Key Highlights:
1. Welcoming service and organized reception
2. Essential support to medical and administrative staff
3. Dynamic environment focused on patients
Responsibilities:
* Provide in-person and telephone service to patients;
* Schedule, reschedule, and confirm consultations and examinations;
* Register patients in the system and update their information;
* Organize medical records and documents;
* Support medical and administrative staff in departmental routines;
* Maintain an organized and welcoming reception area.
Requirements for this position:
* Completed high school education;
* Prior experience in customer service (preferably in clinics or hospitals);
* Basic computer skills (Microsoft Office);
* Strong verbal and written communication skills;
* Organization, courtesy, and proactivity.
* Meal Allowance / Food Voucher / Business Day
* Transportation Voucher
* Health Insurance
* SESC Benefits
* University Partnership Program
Work Location: Freguesia
Working Hours: Monday to Friday, 10:00 AM to 7:00 PM; Saturday, 10:30 AM to 2:30 PM
Minimum Education Level: High School (Secondary Education)