Administrative Assistant

Description

Job Summary: Administrative Assistant to work in the Customer Service Department (SAC), providing support and tracking customer requests. Key Highlights: 1. Customer support via telephone, WhatsApp, and email 2. Registration and tracking of requests in the system 3. Handling of inquiries, complaints, and post-sales support **Administrative Assistant – SAC** **Job Description:** We are hiring an Administrative Assistant to work in the Customer Service Department (SAC), providing support and tracking customer requests. **Responsibilities:** * Customer support via telephone, WhatsApp, and email * Registration and tracking of requests in the system * Handling of inquiries, complaints, and post-sales support * Support for administrative routines within the department **Requirements:** * Completed high school education (college degree is a plus) * Experience in customer service * Basic computer skills * Strong communication and organizational skills **Work Schedule:** * Rotating shift: 6 days on, 1 day off **Desired Profile:** * Proactivity * Agility * Problem-solving focus * Professional demeanor Employment Type: Full-time, CLT permanent contract Compensation: R$2.000,00 - R$2.500,00 per month Benefits: * Transportation allowance Experience: * Telephone Support (Mandatory) * Customer Service (Mandatory) * Complaint Handling (Mandatory) Work Location: On-site