Description
Job Summary:
Responsible for customer service, contract management, and proactive collections, managing portfolios of delinquent customers.
Key Highlights:
1. Customer service and contract management
2. Conducting proactive collections and managing customer portfolios
3. Teamwork and working under pressure with Microsoft Office suite
Job Responsibilities:
\- Customer service;
\- Contract entry, payment recording, class schedule changes, etc.;
\- Conducting proactive collections via phone and WhatsApp;
\- Managing delinquent customer portfolios assigned to you;
Requirements
\- Proficiency in Microsoft Office suite;
\- Excellent organizational and communication skills;
\- Ability to work effectively in teams and under pressure;
Employment Type: Full-time CLT
Compensation: R$1\.700,00 \- R$2\.933,28 per month
Benefits:
* Meal allowance
* Transportation allowance
Work Location: On-site