IT Internship (Technical Support)

Description

Job Summary: An IT internship opportunity focused on technical support, assisting with software and hardware installation/maintenance and ticket organization. Key Highlights: 1. Technical support for users and assistance with software/hardware. 2. Ticket organization and management, equipment and network configuration. 3. Support in general IT department routines; proactive and communicative profile. We have an excellent opportunity for an **IT Internship** focused on technical support, to work at a technology company in the North Zone of São Paulo. **Responsibilities:** * Providing technical support to users (first-level support); * Assisting with software and hardware installation and maintenance; * Organizing and managing tickets; * Configuring equipment and networks; * Supporting general IT department routines. **Requirements:** * Currently enrolled in a Bachelor's program in Computer Science or related fields; * Basic knowledge of technical support and infrastructure; * Proactive, communicative profile with strong willingness to learn; **Preferred Qualifications (not mandatory):** * Completion of a technical course in the field is preferred; **Additional Information:** * Benefits: Transportation allowance, Life insurance, Meal voucher; * Working Hours: Monday to Friday \- 09:00 to 16:00 \- 100% on-site; * Employment Type: Internship; * Work Location: Santana \- North Zone; Minimum Education Level: Technical Course