Job Summary: Fin-X is seeking an Implementation Consultant to ensure efficient product implementation and training delivery, prioritizing candidates with experience and passion for high-impact challenges. Key Highlights: 1. Conducting on-site training for secretaries, physicians, and back-office staff 2. Hands-on experience in the hospital sector, including authorizations and scheduling 3. Assertive demeanor and strong communication skills with clients **Fin\-X** is transforming how hospitals, clinics, and health insurance providers manage their operations. Our innovative solutions **cover surgical scheduling, physician reimbursement, and more**, helping the healthcare sector improve efficiency, reduce costs, and enhance the experience of both healthcare professionals and patients. We are looking for an **Implementation Consultant** to join our team! Your mission will be to ensure efficient product implementation with clients, delivering training sessions and guaranteeing optimal user experience. If you are experienced, passionate about challenges, and eager to contribute to high-impact solutions, we want to meet you! **Responsibilities and Duties** **Your day-to-day activities will include:** * Conducting on-site training for secretaries, physicians, and back-office staff * Updating and managing tasks in Jira. * Monitoring and following up on billing activities. * Creating user accounts and performing pre-implementation setups. * Providing customer support via WhatsApp before escalating to Customer Success (CS). * Coordinating billing-related matters with internal project teams. * Validating test results. * Communicating in advance regarding upcoming implementations. * Monitoring Go-Live execution. * Preparing hospitals for implementation. **Requirements and Qualifications** **What we’re looking for:** * Currently pursuing a bachelor’s degree in Health Management, Business Administration, or Hospital Management. * **Willingness and availability to travel.** * Experience in the hospital sector, including authorizations, scheduling, and medical authorization centers. * Commitment to continuous learning. * Assertive demeanor and strong communication skills with clients. **Additional Information** What we offer: * **Competitive compensation** * **Hybrid work model**: flexibility to balance your routine * **Performance evaluations**: growth based on your professional development * **Access to Fiibo**: exclusive benefits to simplify your daily life * **Welhub**: a well-being platform supporting your physical and mental health At Fin\-X, our purpose is to connect all stakeholders in the healthcare sector through creative solutions—reducing costs, increasing transparency and credibility, making healthcare accessible to everyone, and positively impacting people’s lives in a human-centered way. We are curious, determined, and courageous. We aren’t afraid to take risks and love proposing out-of-the-box solutions. Every day at Fin\-X is unique—we collaborate with a wide variety of hospitals, health insurers, and thousands of physicians across Brazil. We specialize in bringing innovation to the healthcare world.
João Silva
Indeed · HR
João Silva
Indeed · HR
