Handle user support requests for the network, computers, including assembly, repairs, and equipment configurations, as well as the use of available hardware, software, and network points. Train users on available applications. Perform maintenance and upkeep of equipment. Register network access and usage through the IT user registration form. Install upgrade software through the IT user registration form. Carry out adaptations and modifications to improve equipment performance. Monitor, prioritize, escalate, classify, categorize, resolve, and close incidents, requests, or events. Job type: Autonomous / PJ Contract duration: 2 months Payment: R$120.00 \- R$125.00 per day