We are looking for a **Secretary/Concierge** to work at a high-standard medical office in **São José dos Campos/SP**. **Essential requirements:** * **Reside in São José dos Campos/SP** (in-person); * **Previous experience** in a medical office or healthcare clinic; * **Excellent verbal and written communication**; * **Friendliness and courtesy**, with the ability to welcome patients and visitors; * **Exemplary organization** and attention to detail; * **Punctuality and attendance**; * Ability to **follow internal processes and protocols**; * A **commercial mindset** to support actions and interactions on **social media**; * Skill in **in-person, telephone, and WhatsApp** customer service; * Proficiency in managing **medical schedules**, confirming appointments, and coordinating time slots; **Bonus qualification:** * Opportunity to **directly assist in restructuring the clinic**, contributing to process improvements and enhanced patient care. **Main responsibilities:** * Receiving and welcoming patients, ensuring a pleasant experience; * Managing medical schedules and organizing appointments; * Answering calls and messages with clear and empathetic communication; * Providing administrative and operational support to the office; * Supporting content creation and engagement on the clinic’s social media platforms; * Ensuring order and smooth daily operations of the clinic. **Employment type:** CLT **Compensation:** R$ 2.000,00 monthly **+ productivity bonus** **Working hours:** 09:00 to 18:00 (in-person) Job type: Full-time CLT Payment: starting from R$2.000,00 per month