The company is seeking an Attendant professional in Campinas. Metal Masa is a company specialized in the manufacturing and commercialization of metal products. Focused on quality and innovation, it serves various industrial sectors. **Responsibilities:** Handle member calls courteously and efficiently, recording all incidents in the internal system. Engage service providers (towing services, technicians, and partners) following the established service protocol. Provide support in monitoring the progress of assistance until its completion. Perform shift-end reporting and tracking of service requests, ensuring clear and accurate communication among members, service providers, and the internal team. Contribute to continuous process improvement and maintain an orderly workplace. Previous experience as a Customer Service Operator, Sales Assistant, Customer Service Consultant, or Sales Receptionist may indicate alignment with some of the activities required for this position. **Desired Qualifications:** **Education:** Completed high school **Experience:** Prior experience required **Compensation and Benefits:** * Salary: 2,163.39 * Food Allowance * Meal Voucher * Transportation Voucher * Health Insurance * Birthday Day Off * Gympass **Additional Information:** * #UrgentOpening * Employment Type: Full-time – On-site * Work Schedule: Full-time * Shift Pattern: 12×36