Job Summary: We are seeking a committed and organized Sales Assistant to handle customer service, sales, inventory control, and shipping, ensuring efficient and high-quality delivery. Key Highlights: 1. Direct involvement in customer service and sales 2. Order management and effective communication with customers 3. Opportunities for learning and growth About the Company Retail pharmacy business offering compounded formulations; hiring for local commercial operations located in Rio de Janeiro \- RJ. Salary R$ 1\.621,00 \+ performance bonus Important Highlights Area and Professional Specialization: Commercial, Sales \- Internal Sales Hierarchical Level: Assistant Work Location: Rio de Janeiro, RJ Employment Type: Permanent \- CLT Working Hours: Full-time Work Model: 100% On-site Job Summary: We are looking for a committed and organized Sales Assistant to directly support operations including customer service, preparation and validation of quotations, sales, shipping, after-sales, inventory control, and product packaging—serving both physical and digital (e\-commerce) channels. Your role will be essential in ensuring efficient and high-quality delivery to end customers. Main Responsibilities: Contribute to the store’s business volume through sales. Provide customer service and foster positive customer relationships, consistently demonstrating a positive attitude. Manage customer orders and ensure effective communication with customers and relevant colleagues. Develop knowledge of after-sales processes. Proactively learn about and become familiar with products. Maintain strong communication with customers during the sales process and after-sales. Demonstrate active listening skills to better understand customers and build long-term relationships. Accurately record CRM data and customer information in compliance with local laws and procedures. Demonstrate excellent communication skills. Maintain service standards and remain attentive to procedures. Prepare and send quotations according to demand; Pick and verify products per sales orders (in-store and online); Package items securely and carefully, ensuring integrity until final destination; Perform quality control prior to shipment, checking for damage and order accuracy; Correctly label and identify products to facilitate internal logistics; Support issuance and verification of invoices and transportation documents; Maintain organization and cleanliness of the work area; Collaborate with the sales team and provide customers with updates on timelines, order status, and deliveries; Coordinate pickups and deliveries with carriers, resolving discrepancies as needed. Participate in periodic inventories to ensure inventory accuracy; Support internal stock replenishment between physical store and e\-commerce inventories, as required; Assist in organizing local delivery routes, where applicable; Requirements: · Completed high school education; · Strong communication and writing skills; · Organization, attention to detail, and sense of ; · Proactivity, commitment, and ability to work well in a team. · Office Applications: Microsoft Excel, Microsoft Word Preferred Qualifications: · Prior experience in sales, customer service, logistics, inventory, or shipping; · Familiarity with e\-commerce platforms or inventory management systems. Benefits: · Transportation allowance; · 13th-month salary; · Meal allowance; · Collaborative work environment with opportunities for learning and growth. · Working hours: 8:00 AM to 6:00 PM Monday through Thursday, and 8:00 AM to 5:00 PM on Friday. · Location: Barra da Tijuca Compensation: R$1\.621,00 \- R$2\.000,00 per month Benefits: * Meal voucher * Transportation allowance Work Location: On-site