Logistics Operator | Matão

Description

Job Summary: The professional will interact directly with clients, monitor logistics operations, and ensure optimal outcomes by performing analyses and reporting status. Key Highlights: 1. Responsibility for ensuring optimal outcomes in client operations 2. Monitoring and analysis of logistics operations 3. A dynamic, innovative, and collaborative environment focused on results **Your challenges will include:** * Interacting directly with clients and working with Opentech systems, taking responsibility for delivering optimal operational outcomes to clients; * Monitoring and ensuring accuracy of logistics operation data, conducting system-based analyses, identifying key operational issues for clients, reporting operation statuses, and contacting carriers and clients; * Handling matters according to the standard operating procedure defined in the process roadmap; * Making phone calls, sending WhatsApp messages, and emails following pre-established standards. **Requirements and Qualifications:** * Completed high school education; * Proficiency in Microsoft Office suite; * Flexible availability for work hours; * Preferred: basic customer service experience. **Additional Information:** **What We Offer:** A dynamic, innovative, and collaborative environment focused on results and team integration, with strong openness to new ideas; Transportation allowance; Meal/Ticket Food Allowance via Ticket card; National health insurance plan; Dental insurance plan; Gympass — stay fit and energized with access to gyms and physical activities; Zenklub — take care of your mental well-being through online therapy sessions; Employee referral bonus program; Pharmacy discount program; Life insurance; Partnerships with educational and language institutions; CLT employment contract; On-site work model.