Join Grupo Casas Bahia, Brazil’s largest and most innovative retail group, with over 70 years of history and a mission to fulfill the dreams of more than 90 million Brazilians. We are on a journey of constant growth and transformation, placing the customer at the center of everything we do. We value respect, diversity, and the personal and professional development of each of our employees. Here, you’ll have the opportunity to grow, develop, and be part of a team passionate about transforming retail. We’re ready to welcome you! **Here, total dedication has never been stronger!** **Responsibilities and Duties** **What your day will look like in this amazing team \=)** **We’re looking for communicative, proactive individuals who are passionate about delivering outstanding service to join our sales team!** * Provide consultative and delightful customer service—both in physical stores and across digital channels—to attract and retain customers; * Understand customer needs and recommend the most suitable products, always focusing on the shopping experience; * Sell products and financial services (such as the Casas Bahia and Ponto Frio credit cards, CDC loans, and insurance), and assist customers with the banQi, Casas Bahia, and Ponto apps; * Support customers with payments, product exchanges, and post\-sales service; * Organize the store, ensure proper product display, and help create promotional posters and materials; * Work with goals and challenges, focusing on results and maintaining strong teamwork. **Requirements and Qualifications** **Desirable:** * Strong communication skills and ability to interact effectively with diverse customer profiles; * Aptitude for working with targets and a results\-oriented mindset; * Organization and proactivity in daily store operations; * Interest in learning about products, financial services, and technology. **Nice\-to\-have:** * Prior retail sales experience; * Previous experience working with performance targets or customer service; * Basic knowledge of mobile apps and digital tools. **Additional Information** **Additional Information:** Work Location: PONTA GROSSA \- PR Business Hours 6x1 Shift Schedule Work Model: In\-Person **Some benefits you’ll enjoy with us:** Wellhub and/or Gympass Sesc Membership Meal Voucher Transportation Voucher Birthday Day Off Dr. Saúde (Telemedicine and free psychological counseling for you and your family) Medical Assistance Dental Assistance Acolher Program (Free retirement, financial, and legal consulting, plus social support) Pregnancy Program Baby Layette Mom Card Extended Maternity and Paternity Leave Private Pension Plan Discount Club (Up to 70% off products and services) Employee Store Life Insurance Funeral Assistance Corporate University Discounts on All Group Products **\#JOINCASASBAHIAGROUP** **All our opportunities are open to both internal and external candidates**. **Employees**, please access our internal recruitment policy on **Service Now** to review program requirements and guidelines. *Grupo Casas Bahia is one of Brazil’s most iconic companies, with a rich history spanning decades. Our journey is defined by resilience, innovation, and unwavering dedication to you! Our commitment is tireless; our drive to deliver solutions—and to speak eye\-to\-eye with you—makes us human.* *We are more than 30,000 employees, operating Brazil’s largest and most digital logistics network—connected to over 1,000 physical stores and 29 distribution centers and delivery hubs—all designed to serve more than 200 million customers.* *If you’re driven by passion, simplicity, transformation, and the same dedication we show to you and all Brazilians, welcome aboard—feel at home and explore our career opportunities at Grupo Casas Bahia.*