**Description and Responsibilities:** **Schedule:** 8 hours/day **Level:** Professional **Employment Type:** Tenured \- CLT labor code Responsible for prospecting, serving, and retaining members, with a focus on delivering personalized service and financial advisory support in the marketing of the Cooperative’s products, services, and benefits. Strategically manages and expands the portfolio, including renewals and ongoing follow-up, aiming to understand customer needs and provide tailored solutions. Conducts both internal and external client interactions, focusing on strengthening relationships, fostering loyalty, and achieving targets, in accordance with internal guidelines and policies. **Requirements:** * Serving cooperative members, emphasizing quality, empathy, and efficiency. * Interpersonal profile: extroverted and open to new experiences and contacts. * Strong communication skills—clear, objective, and assertive—to foster relationships and loyalty. * Ability to monitor and analyze performance indicators, contributing to continuous process and outcome improvement. * Preferred: CPA\-10 certification or higher education degree / currently pursuing a bachelor’s degree (any field) * Must reside in the city where the position is located or within a radius of up to 30 km. **Benefits:** Seniority Bonus, Childcare Assistance, Pharmacy Assistance, Coop Club \- Diverse Benefits (Internal), Gympass, Financial Certification Incentives, Education Incentives, Health Insurance \- Unimed, Dental Insurance, Private Pension Plan, Life Insurance, Meal Voucher, Transportation Voucher