Job Summary: A retail leader who supervises operations, sales, customer service, and team management to achieve efficiency and targets. Key Highlights: 1. Challenging and rewarding position with growth opportunities. 2. Responsible for ensuring store efficiency and profitability. 3. Leadership in sales, customer service, and team management. The Store Manager position is a leadership role in a retail store, responsible for supervising and managing all daily store operations. The ideal candidate for this position must possess proven leadership, management, and decision-making skills, as well as strong knowledge of sales, customer service, and team management. The Store Manager is responsible for ensuring the store operates efficiently, meets sales and profitability targets, maintains a motivated team, and delivers excellent customer service. The candidate must have outstanding communication skills, the ability to work under pressure, and a strong commitment to meeting customer expectations and needs. Additionally, it is essential that the Store Manager stays updated on market trends, new products, and retail best practices. This is a challenging yet highly rewarding position with internal growth opportunities. ✓ Manage the entire commercial department; ✓ Develop strategic plans for marketing, sales, and communications; ✓ Implement activities and coordinate their execution; ✓ Advise the executive board and company departments; ✓ Manage human resources, including hiring, termination, and employee scheduling, vacations, etc.; ✓ Administer material and financial resources; ✓ Promote safety, health, and quality conditions; participate in the company’s strategic decision-making process; ✓ Participate in formulating company policies; ✓ Develop and establish sales strategies; ✓ Monitor store assets and loaned equipment (beer dispensers, gas cylinders, barrels, bottle racks, containers, table sets, thermal boxes, etc.); ✓ Monitor and inspect the vehicle fleet; ✓ Verify cleanliness, proper arrangement of merchandise on shelves, refrigerators, and cold rooms, and arrange restocking as needed; ✓ Place purchase orders according to system instructions; ✓ Monitor goods receipt and deliveries; ✓ Monitor deliveries made by delivery personnel and motorcycle couriers; ✓ Manage inventory, aiming to reduce shrinkage; ✓ Manage and arrange storage space for returns; ✓ Train staff on customer service/cashier/sales execution, including information on sales campaigns, promotions, new product launches, daily/weekly/monthly offers, shelf/refrigerator/island pricing, and tracking of top- and slow-moving products; ✓ Monitor margins, TTV, and TTC; conduct weekly price surveys at major AS stores, convenience stores, and wholesale outlets; ✓ Train coordinators and other staff members; ✓ Supervise customer service in-store, via delivery, and drive-thru; ✓ Set monthly targets for revenue, shrinkage, operating costs, etc.; ✓ Lead the team toward target achievement, boosting team morale and fostering a positive work environment; ✓ Resolve conflicts involving employees, providing feedback (strengths and areas for improvement for each employee); ✓ Maintain individual employee personnel files; ✓ Train and motivate the team, propose the weekly work schedule and time off; ✓ Review and supervise timecard control and registration; ✓ Participate in interviews for prospective employees and their onboarding; ✓ Issue invoices for sellable and non-sellable items; ✓ Verify entries and submit them weekly to the Accounting Office; ✓ Organize and maintain document archives, including Articles of Incorporation, Miscellaneous Contracts (loan agreements and others), Employee Files, and Store Documents; ✓ Submit timecards to the HR department at the Accounting Office; ✓ Collect payroll signature confirmations; ✓ Prepare documentation for new employees; ✓ Schedule periodic medical examinations; ✓ Complete reports established by the executive board; ✓ Supervise cash register opening and closing; ✓ Perform bank deposits; ✓ Monitor and propose actions for overdue receivables collection; ✓ Conduct weekly reconciliation of sales vs. system vs. bank (cash register balancing).