Description
Job Summary:
Operational professional responsible for customer service and prospecting, both in-person and externally, as well as proposal and customer portfolio management.
Key Highlights:
1. Customer service and prospecting in various formats
2. Proposal management and customer portfolio monitoring
3. Assistance in planning store activities
**Description and Responsibilities:**
**Schedule:** Monday to Friday \- 8:30 AM to 6:30 PM, and Saturday
**Level:** Operational
**Employment Type:** Service Provider \- PJ
* Provide in-person customer service;
* Provide telephone customer service;
* Prospect customers using the CRM tool;
* Prospect new customers externally through PAP (Door-to-Door) actions at strategic locations;
* Register local customers in the CRM tool to build a customer portfolio;
* Register new proposals in the system;
* Monitor proposals throughout the evaluation process and communicate outcomes to customers (positive or negative);
* Monitor customer portfolios for future prospecting/sales;
* Collaborate with the supervisor on sales origination;
* Assist in planning store activities together with management.
**Requirements:**
* Completed High School education
* Preferred: Currently pursuing a Bachelor's degree in Administration, Marketing, Commercial Management, or related fields.
**Benefits:**
No benefits reported