TECHNICAL SUPPORT ASSISTANT - Parque São Jorge

Description

Job Summary: A professional to provide technical support to customers regarding the use of intelligent systems and smart lockers, delivering service through various channels and in person. Key Highlights: 1. Technical support for smart locker and intelligent system customers 2. Omnichannel customer service (phone, WhatsApp, digital, and in-person) 3. Support in resolving IT and application issues A smart locker and intelligent cabinet manufacturing facility is seeking a Technical Support Assistant in Marília (Parque São Jorge). **Responsibilities:** Provide technical support to company customers regarding the use of intelligent systems and smart lockers. Deliver user support via phone, WhatsApp, and other digital channels. Conduct in-person customer service whenever necessary. Assist in resolving issues related to computers, applications, systems, and smartphones. Previous experience as a Support Analyst, Support Technician, Technical Support Assistant, or Support Specialist may indicate alignment with some of the activities required for this position. High school diploma required. Relevant experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Meal allowance **Additional Information:** * Employment type: Permanent \- On-site. * Duration: Full-time * Working hours: Monday to Friday, from 08:00 to 17:48\.