Job Summary: Provide technical support for quality management processes, monitor indicators, conduct internal audits, and promote quality culture within the organization. Key Highlights: 1. Technical support for quality management and continuous improvement 2. Monitoring of indicators and internal audits 3. Promotion of quality culture and patient safety **Requirements:** Completed or ongoing undergraduate degree (Administration or related fields) **Purpose of the Position:** Provide technical support for quality management processes to contribute to maintaining and continuously improving institutional standards, with a focus on patient safety, compliance, and service excellence. Monitor indicators, conduct internal audits, manage quality documents, analyze non-conformities, and support departments in implementing corrective and preventive actions. Assist in complying with institutional policies, standards, and procedures, promoting quality culture across all organizational levels. **Daily Responsibilities** Consolidation of diverse data: consolidate and update clinical and administrative performance data in institutional systems and spreadsheets, Power BI Support to clinical and administrative departments: guide staff on quality policies and requirements, promoting standardization and compliance. Quality document control: update and organize manuals, procedures, forms, and records **Weekly Responsibilities** Participation in operational meetings: topics aimed at strengthening quality culture **Biweekly Responsibilities** Consolidation of diverse data: data regarding patient experience **Monthly Responsibilities** Consolidation of diverse data: consolidation of monthly indicators ensuring automatic BI updates and compilation of pending items by department **Bimonthly Responsibilities:** Conduct internal audits across units and develop action plan scopes addressing identified non-conformities. Support team training on quality and patient safety topics Employment Type: Permanent CLT Compensation: R$3.041,38 – R$3.052,46 per month Benefits: * Medical assistance * Life insurance * Meal allowance * Transportation allowance