**Description:** Responsibilities **Initial Support:** Receive and register support requests (tickets) via telephone, e-mail, chat, or in person. **Basic Troubleshooting:** Password resets and access configuration. Software configuration and installation. Diagnosis and resolution of connectivity issues. Basic hardware and peripheral maintenance. Requirements Degree in Computer Science, Information Systems, etc. **Technical Knowledge:** Operating systems (Windows and Linux). Hardware and computer/peripheral maintenance. Networking fundamentals (TCP/IP, Wi-Fi). Microsoft Office suite and applications. Additional Information **Salary:** R$ 3.475,68 **Benefits:** Medical and Dental Assistance, Life Insurance, Meal Voucher, and Transportation Voucher **Employment Type:** CLT **Working Hours:** To be determined; Shift schedule 5x2 Universal Church of the Kingdom of God, located in Belo Horizonte - MG All our communication is conducted exclusively via e-mail or telephone. Please keep your contact information up to date and regularly check your e-mail inbox, including the spam folder. ;) 2512200202551820356