**Description:** 1.2.2. Database Administration 1.2.2.1. Service Description A – Execution of activities normally associated with database support and administration services: A – Installation of products A – Monitoring A – Capacity Planning and Performance Analysis A – Security Management A – Disaster Recovery Testing A – Documentation A – Incident and Problem Resolution A – Database Modeling, Planning, and Structuring A – Database Integration A – Data Dictionary Creation A – Description of Data Content (Metadata) A – Data Update Procedures and Mechanisms A – Support in Database Usage A – Execution of Other Related Activities 1.2.2.2. Technological Environment A – Oracle Database 10, 11, and 12 A – Oracle MySQL A – Microsoft SQL Server 1.2.2.4. Team Qualification A – The team providing this service must possess the following technical qualifications: A – Completed Bachelor’s Degree A – ITIL Training A – Excellent communication skills. A – English proficiency for reading technical materials. **A – At least one analyst on this team with:** o Oracle OCP Certification 10 or higher o Minimum 5 years of experience in database administration in the following environments: A – Oracle 10, 11, or 12 o Minimum 2 years of experience in PL/SQL development and maintenance o Minimum 2 years of experience in MySQL/MariaDB database administration A – The other team analyst with o Minimum 5 years of experience in MySQL/MariaDB database administration; Completed Bachelor’s Degree **Experience Duration:** 5 years and 0 months. 2512200202551929824