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Customer Service Representative
R$1,950/month
Indeed
Full-time
Onsite
No experience limit
No degree limit
R. Duque de Caxias, 821 - Centro, Cascavel - PR, 85801-100, Brazil
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Description

Job Summary: We are seeking a Customer Service Representative to provide in-person, friendly, efficient, and humanized service, delivering clear information about products and services. Key Highlights: 1. Friendly, efficient, and humanized customer service 2. Resolution of customer inquiries, issues, and complaints 3. Teamwork to ensure service quality **About Logos** Founded in 2005 in Maranhão, **Logos** is a benchmark in comprehensive customer service management. We operate across the entire customer journey—from initial contact through after-sales—including complaint management and judicial proceedings, via in-person, telephonic, and digital channels. With 20 years of history, we have grown through strong partnerships, sustainable solutions, and, above all, by valuing people—who sit at the heart of everything we do. We are looking for a **Customer Service Representative** to deliver friendly, efficient, and humanized customer service while providing clear information about the company’s products and services. Responsibilities and Duties Provide in-person customer service; * Greet and serve customers in a friendly and efficient manner; * Issue service requests; * Provide information regarding products, services, and company policies; * Resolve customer inquiries, issues, and complaints; * Record complaints, suggestions, and compliments in the system; * Update customer registration data; * Maintain an organized service environment; * Collaborate as part of a team to ensure service quality. Requirements and Qualifications * Completed high school education; * Minimum age of 18; * Willingness to travel; * Proficiency in Microsoft Office Suite; * Basic computer skills; * Strong verbal and written communication skills; * Good typing speed. Additional Information * Salary: **R$ 1.950,00** * Working hours: **Monday to Friday, from 8 a.m. to 6 p.m.** * Dental insurance * TotalPass * SESC membership benefits * Meal allowance * University partnership agreements

Source:  indeed View original post
João Silva
Indeed · HR

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