We develop cutting-edge systems for managing professional drivers' working hours. Our projects are customized according to each client’s specific needs, offering a high degree of personalization and services focused primarily on transforming data into strategic information for effective operational, tactical, and strategic management. We are seeking passionate and determined professionals to join us as **Support Analysts**. If you’re eager to learn, transform logistics and mobility, and make a difference, this is your opportunity! **Responsibilities and Duties** * Provide technical support to internal users and customers, resolving hardware- and software-related issues; * Analyze incidents and identify effective solutions, ensuring customer satisfaction; * Configure and maintain IT systems and equipment; * Document support tickets and create technical reports to improve internal processes; * Guide customers on system-related questions; * Execute queries and generate reports using SQL Server. **Requirements and Qualifications** * Currently pursuing or having completed a technical degree in technology fields such as Computer Science or Systems Analysis and Development; * Strong analytical skills, critical thinking, and problem-solving ability; * Proactive professional profile; * Interpersonal communication skills; * Strong verbal and written communication skills. **You’ll Stand Out If You Have:** * Experience in customer service and technical support; * Intermediate-level experience with SQL. **Additional Information** **What We Expect From You:** At ATSlog by nstech, we foster a values-driven culture and expect all nstechers not only to identify with it but also to live it daily. We believe culture is one of the greatest competitive advantages for successful businesses—because it cannot be fully replicated. Our cultural pillars and their attributes are: * Serve: customer focus, humility, transparency, and ethics; * Team: valuing teamwork, hands-on involvement, and a collaborative spirit; * Results: pursuing agility, continuous improvement, long-term value creation, and results orientation. **Why Join nstech?** Our vision is to become Latin America’s leading technology platform for logistics and mobility—connecting stakeholders and generating greater value for the integrated logistics network across Latin America. Today, we have a team of over 5,000 nstechers committed to improving the world through technology applied to logistics and mobility. We strive to generate positive impact for society, customers, employees, and shareholders—and we want to partner with energetic, purpose-driven individuals to join our team and drive this transformation. Moreover: You’ll work alongside a team building Latin America’s largest logistics platform. Our workplace is highly collaborative, and we love sharing knowledge. Here, you’ll have opportunities for technical development. This opportunity is **ON-SITE.** This position offers CLT employment with all associated benefits. Health insurance with low co-payment. Dental plan fully covered by the company. Life insurance for protection and peace of mind—also fully covered by the company. You’ll also receive a flexible benefit for meals or food. To promote balance and support your well-being, we include Gympass and Zenklub in our benefits package—providing access to physical activities and mental wellness services. On your birthday, you’ll enjoy a paid day off to celebrate. Join nstech and be part of this transformation! We are nstech—the world’s most comprehensive open logistics platform—and we’re shaping the digital future of freight transportation together with the entire logistics ecosystem. Our goal is to positively impact society by reducing pollution, traffic congestion, road fatalities, and logistics costs. Additionally, we drive economic growth, wage equity, diversity, and personal and professional development. We think big and hold an ambitious dream: improving the world through technology for logistics and mobility. We’re already present in 11 countries—Brazil, USA, Mexico, Colombia, Peru, Ecuador, Bolivia, Chile, Argentina, Portugal, Angola—and continue expanding our global impact. By joining nstech, you’ll become part of a team passionate about **innovation**, **technology**, and **transformation**. You’ll have the opportunity to work on **challenging**, **large-scale projects**, collaborating with talented and diverse professionals. Here, we value continuous learning, professional growth, and a collaborative work environment. If you’re looking for a dynamic environment where your skills and passion for technology can truly make a difference, come be an nstecher and help build the future of logistics and mobility! **QMS CERTIFICATION:** nstech is certified with the Sustainable Business ESG Seal. This certification recognizes companies that deliver social and environmental benefits and actively contribute to building a more inclusive, equitable, and regenerative economic system—for people and the planet.