Call Center Agent

Description

Job Summary: Join AeC, a leader in customer relationship management, where you will have opportunities for professional growth and work in an environment that values employee happiness and well-being, delivering telephone and multichannel customer service. Key Highlights: 1. Career development plan and promotion opportunities starting from the 3rd month 2. A company that values diversity and accepts candidates with no prior experience 3. An environment that prioritizes happiness, well-being, technology, and human warmth **New: Now partnered with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management with over 30 years of experience and, since 2020, certified as one of the best companies to work for. Here, you’ll find growth opportunities and an environment that values employee happiness and well-being. **Career Development Plan at AeC**: At AeC, your development is our priority. Starting from your third month, you may be promoted through our internal opportunities program. In 2024, we promoted over 5\.000 employees. We are a company that embraces diversity and want you to grow with us. Whether you have experience or not, join AeC! **Responsibilities**: Telephone customer service to answer questions and provide quick solutions, guiding customers step-by-step to resolve issues. Work via email, chat, WhatsApp, voice, and other channels. **Requirements** Must be at least 18 years old Completed high school education Positions available for all shifts (morning, afternoon, and night), with part-time, 6x1, or 5x2 schedules. Also open to first-time job seekers. Prior experience is not required, but it is advantageous if you have previously worked as a telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support agent, consultant, collections agent, active or passive customer service agent, salesperson, interaction expert, operator, etc. **Here, you’ll find abundant Technology and Human Warmth, Innovation, People, and Opportunities.** Employment Type: Permanent CLT Salary: R$1\.518,00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance Selection Question(s): * PROVIDE A VALID EMAIL ADDRESS FOR US TO CONTACT YOU: Following the format: @(gmail, outlook, yahoo, icloud).com