Job Summary: We are seeking a dynamic and proactive professional for vehicle sales and customer service, with emphasis on negotiation, customer satisfaction, and achievement of sales targets. Key Highlights: 1. Vehicle sales and customer service, with focus on customer satisfaction 2. Price and terms negotiation, aiming to meet expectations 3. Proactive prospecting of new customers and achievement of sales targets #### **About the position:** If you are a professional with clear and assertive communication skills, emotional intelligence in sales, organizational ability, flexibility, adaptability, attention to detail, and strong interpersonal relationship skills, you will be an excellent fit for this position! We seek a dynamic professional focused on customer service and skilled in negotiation to convert sales opportunities and increase customer satisfaction. #### **Main responsibilities:** * Receive and serve customers at the dealership or via digital channels, understanding their needs and advising them on available vehicle options. * Demonstrate vehicles, highlighting their features, technical specifications, functionalities, and benefits, and conduct test drives for customers. * Negotiate prices, payment terms, financing rates, and accessory and service packages, aiming to meet both customer expectations and dealership targets. * Finalize sales by completing all required documentation (contracts, registration forms, financing documents) and overseeing the process until vehicle delivery to the customer. * Maintain contact with customers after the sale, performing post-sale follow-up and striving to retain them for future negotiations. * Conduct proactive prospecting of new customers using social media, events, automotive fairs, and external contacts, thereby expanding the dealership’s customer base. * Achieve established sales targets, reporting negotiations/results to the manager and adjusting strategies as necessary. * Stay updated on vehicle models, their technological innovations, and market trends by participating in training sessions offered by the company and vehicle manufacturer. #### **Requirements:** * Completed high school education or higher education degree in Business Administration, Marketing, or related fields. * CNH: National Driver’s License (Category B). * Excellent communication, persuasion, negotiation, and customer-oriented skills. * Proactive profile, focused on results and exceeding sales targets. #### **Benefits:** * Health Insurance; * Dental Insurance; * Meal Voucher; * Life Insurance; * Total Pass