Sales Consultant - Pre-Owned Vehicles

Description

Job Summary: We are seeking a dynamic and proactive sales professional to serve customers, negotiate vehicle sales, and manage the entire sales process—with a focus on customer satisfaction and achievement of targets. Key Highlights: 1. Customer service and guidance regarding available vehicles 2. Price and terms negotiation, aligned with dealership targets 3. Customer retention and proactive prospecting of new business #### **About the Role:** If you are a professional with clear and assertive communication skills, emotional intelligence in sales, strong organizational abilities, flexibility, adaptability, attention to detail, and excellent interpersonal relationship skills, you will be an ideal fit for this position! We seek a dynamic professional focused on customer service and possessing strong negotiation capabilities to convert sales opportunities and increase customer satisfaction. #### **Main Responsibilities:** * Greet and serve customers at the dealership, via digital channels, or externally—understanding their needs and guiding them regarding available vehicle options; * Demonstrate vehicles, highlighting their features, technical specifications, functionalities, and benefits, and conduct test drives for customers; * Negotiate prices, payment terms, financing rates, and accessory and service packages—balancing customer expectations with dealership targets; * Finalize sales by completing all required documentation (contracts, registration forms, financing documents) and overseeing the process until vehicle delivery to the customer; * Maintain post-sale contact with customers, conducting follow-up activities and fostering loyalty for future transactions; * Proactively prospect new customers using social media, events, automotive fairs, and external contacts—expanding the dealership’s customer base; * Achieve established sales targets, reporting negotiations/results to management and adjusting strategies as needed; * Stay updated on vehicle models, technological innovations, and market trends by participating in training programs provided by the company and manufacturer; * Perform other duties inherent to the role. #### **Requirements:** * Completed high school education or bachelor’s degree in Business Administration, Marketing, or related fields. * CNH: National Driver’s License (Category B). * Excellent communication, persuasion, negotiation, and customer-oriented skills. * Proactive profile, results-driven, and focused on exceeding sales targets. #### **Benefits:** [Include benefits offered by the operation]