DELIVERY AND LOGISTICS AGENT

Description

Job Summary: A professional responsible for planning and executing mobility and goods flow processes, serving customers, conducting technical deliveries, and managing administrative routines to ensure customer satisfaction. Key Highlights: 1. Serve customers and clarify questions regarding sales and financing 2. Conduct technical deliveries and guide customers on product usage 3. Assist in selling services, accessories, and insurance Plan and execute part of the company's mobility and goods flow processes. Issue and verify invoices, releasing goods for shipment in compliance with procedures. Execute vehicle delivery with excellence, explaining and guiding customers on usage instructions and periodic maintenance schedules for the purchased product. Perform administrative routines in accordance with procedures, contributing to achieving established results and deadlines. **Responsibilities and Duties** * Serve customers, update registrations, issue payment slips, and clarify questions regarding sales, consortia, financing, and deadlines. * Schedule and conduct technical deliveries, guiding customers and registering documents and information in the system. * Arrange and verify documentation, license plate registration, vehicle transfer, and related administrative processes. * Control receipt, verification, inventory, and movement of vehicles and goods. * Monitor billing, assembly, delivery review, and accessory installation. * Manage claims processes and referrals to insurance companies. * Assist in selling services, accessories, and insurance, tracking payments. * Use internal systems, participate in meetings, and support process improvements. * Maintain department organization and comply with operational norms and activities. **Requirements and Qualifications** **What you need to have:** * Completed high school education. * Proficiency in Microsoft Office suite. * Experience in logistics. **Who inspires us?** **Someone who believes in and identifies with our culture:** * Enjoys delivering excellent service and prioritizes customer satisfaction. * Is proactive and demonstrates a strong sense of responsibility. * Brings ideas, shows initiative, and solves problems creatively. * Has interest in technology and is always willing to learn. * Adapts easily to changes and new challenges. * Is organized and communicates clearly. **Additional Information** **Salary: R$ 1\.923,66 \+ commission.** **Our Main Benefits:** **Health and Well-being:** We offer health insurance, psychological, financial, legal, and social support (Apoio Pass), access to gyms (Wellhub), and telemedicine services. **Recognition and Celebration:** We value special moments through recognition, maternity/paternity kits, gifts for Father's Day, Mother's Day, and Easter. **Continuous Development:** Access to our library and ongoing training to advance your career. **Financial Benefits:** Meal allowance, discounts on parts and products, and up to a 15th salary according to our policy. **Simplified Connectivity:** Free Wi\-Fi to facilitate your daily routine. **Special Moments:** Champion gatherings to celebrate achievements per our policy, plus a birthday day off. **Festive Gifts:** Receive a special Christmas kit to end the year joyfully. And more... At Grupo Cometa, we work to turn dreams into reality. **"Passion for Service" is not just a slogan—it's a way of being and acting!** We are an innovative group of companies with human-centered management focused on the future. With excellent infrastructure and a welcoming work environment, we proudly rank among the best companies to work for, recognized by Great Place to Work (GPTW). We value our employees through recognition policies, attractive benefits, and professional development opportunities. We are looking for professionals passionate about what they do, committed, and who act with professionalism, ownership mindset, determination, and ethics. If you thrive on challenges and wish to join a team that values every talent, grow with us! Learn more about the companies within Grupo Cometa: https://www.viacometa.com.br/