0812 - Customer Service Assistant - Vera Branch

Description

Job Summary: Support the branch's business area in serving members and customers, providing information about products and services, and performing operational support activities. Key Highlights: 1. Support the attendance and guidance of members and customers at the branch 2. Perform operational support activities for self-service 3. Opportunity at a company recognized as the Best Place to Work Support the branch's business area in serving members and customers (via phone and reception), providing information related to Sicredi's products and services. Perform operational support activities for self-service (ATM) to ensure agile and efficient service delivery, business execution, and achievement of established goals. **Responsibilities and Duties** Provide support and guidance to direct members and other customers to the appropriate business platform—self-service, mobile, or teller counters—based on needs identified during direct contact, aiming to deliver more agile service. **Requirements and Qualifications** Requirements: Currently pursuing or completed undergraduate degree in Business Administration, Accounting, Economics, or related fields. Entry-level professional experience in branch support activities or similar market experience. Strong communication and customer service skills; **Additional Information** **Nice to meet you—we are Sicredi.** Our journey began over 120 years ago as Brazil's first cooperative financial institution. Today, we continue growing and transforming daily alongside **more than 50,000 employees**. They make us the **Best Place to Work**, once again ranking first according to Great Place To Work Brasil (GPTW). Together with **over 9 million members** across all Brazilian states, we believe in the power of cooperation to **build a more prosperous society and generate positive impact in people's lives.** A purpose that unites and inspires us, promoting local and sustainable development, education, and financial inclusion. We continue seeking talents who wish to help build a better world—and we want you on board. **\#JoinSicredi!**