LOGISTICS AGENT

Description

Job Summary: Plan and execute mobility and goods flow processes, serve customers, schedule deliveries, and provide guidance on vehicle usage at Cometa Motocenter. Key Highlights: 1. Customer service focused on satisfaction and resolving inquiries. 2. Guidance on vehicle usage, operation, and warranty. 3. A welcoming work environment and opportunities for development. Plan and execute part of the company’s mobility and goods flow processes. Issue and verify invoices, release goods for dispatch in compliance with procedures, meet established and agreed deadlines, and contribute to achieving business results. **Unit: Cometa Motocenter.** **Responsibilities and Duties** **Main Activities:** * Serve customers according to Cometa’s service standards; assist with registration updates and bill printing; clarify customer inquiries—both internal and external—regarding consortia, cash sales, installment sales, financing, delivery, and timelines; * Schedule and assist with technical delivery processes, guide customers on vehicle usage, operation, warranties, and periodic maintenance, and upload delivery photos and delivery terms into the system within 30 days; * Receive invoices and vehicle license documentation, verify stamp impressions and chassis numbers, and complete information in the Owner’s Manual and Warranty Certificate prior to delivery; * Schedule and send delivery terms to sales points (delivery). And other duties related to the role. **Requirements and Qualifications** **What You Need:** * Completed high school education. * Proficiency in Microsoft Office suite. * Experience in customer service. * Experience in logistics. **Who Inspires Us?** **Someone who believes in and identifies with our culture:** * Enjoys delivering excellent service and prioritizes customer satisfaction. * Is proactive and demonstrates a strong sense of responsibility. * Brings ideas, takes initiative, and solves problems creatively. * Has an interest in technology and is always willing to learn. * Adapts easily to change and new challenges. * Is organized and communicates clearly. **Additional Information** **Competitive salary commensurate with the role.** **Our Key Benefits:** Health and Well-being: We offer health insurance. Recognition and Celebration: We value special moments through recognition programs, maternity/paternity kits, Father’s Day, Mother’s Day, and Easter gifts. Continuous Development: Access to our library and ongoing training to advance your career. Financial Benefits: Meal allowance (after probation period), discounts on parts and products, and up to a 15th-month bonus per our policy. Simplified Connectivity: Free Wi-Fi to support your daily routine. Special Moments: “Champions’ Meeting” to celebrate achievements per our policy, plus a birthday day-off. Festive Gifts: Receive a special Christmas kit to close the year joyfully. And more... At Grupo Cometa, we work to turn dreams into reality. **"Passion for Service" is not just a slogan—it’s a mindset and way of acting!** We are an innovative group of companies, led with humanity and future-focused. With excellent infrastructure and a welcoming work environment, we proudly rank among the best companies to work for, recognized by Great Place to Work (GPTW). We value our employees through recognition policies, attractive benefits, and professional development opportunities. We seek professionals passionate about their work, committed, and who act with professionalism, ownership mindset, determination, and ethics. If you thrive on challenges and wish to join a team that values every talent, grow with us! Learn more about the companies comprising Grupo Cometa: https://www.viacometa.com.br/