Technical Support

Description

Job Summary: A professional responsible for handling technical service requests, installing, configuring, and maintaining equipment, providing system and user support, and diagnosing hardware and software issues. Key Highlights: 1. Providing technical support to users across multiple units. 2. Maintaining equipment and supporting operating systems. 3. Training and assisting users. Responsibilities: \- Responding to technical service requests for user support across multiple units. \- Installing, configuring, and maintaining equipment (kiosks, printers, display panels, and mini PCs). \- Supporting operational systems. \- Diagnosing and resolving hardware and software issues. \- Providing basic network support (connectivity, cabling, and network configuration). \- Installing and updating software and operating systems. \- Training and assisting users in utilizing systems and equipment. Requirements: Experience in installation and configuration. Desirable: Driver's license category A or B. Benefits: Transportation allowance. Meal allowance of R$ 36.40 per day. Health insurance (available after 3 months). Totalpass partnership and mental health support platform.