IT Apprentice

Description

Job Summary: The IT Apprentice at Tivoli Mofarrej São Paulo supports basic Information Technology routines, such as technical support, equipment organization, and user assistance. Key Highlights: 1. Support for basic Information Technology routines. 2. Assistance with computer and software installation and configuration. 3. Teamwork and passion for service. As a member of the IT team, the IT Apprentice at Tivoli Mofarrej São Paulo performs basic Information Technology routines, including technical support, equipment organization, system updates, and user assistance. Works under supervision, learning maintenance practices and contributing to the team. **Essential Responsibilities:** Support internal ticket handling; Assist with installation and configuration of computers, peripherals, and software; Provide basic user support; Organize IT equipment and supplies. **General Skills:** * Passion for service; * Excellent written and verbal communication skills, and ability to interact effectively with individuals and small groups; * Attention to detail, speed, and accuracy in performing tasks; * Results-oriented: understanding business, guest, and customer needs; * Ability to work cohesively with colleagues as part of a team and under minimal supervision; * Maintaining confidentiality of guest and customer information, business-related data, and associated brands; * Enthusiasm; * Organization; * Engagement; * Commitment. * Education: **Employment Regime & Benefits:** * Employment Type: Apprentice; * Working Hours: 8:00 AM to 2:15 PM; * On-site activity; * Work Schedule: 5 days on / 2 days off, plus 1 learning day at Camp; * Life insurance; * Transportation allowance; * Meal voucher (on Camp day); * On-site meals; * Uniform; * Special rates for using the company’s accommodation and outlet services. Minimum Educational Requirement: High School (Secondary Education)