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Job Summary: We are seeking a professional driven by passion for creating disruptive technological solutions, focused on the customer and on challenges that push the boundaries of what is possible, working in digital product management and metric optimization. Key Highlights: 1. Vibrant culture with innovation and customer respect 2. Freedom to explore skills and collaborate with brilliant minds 3. Being part of a company that values diversity and inclusion At Hitss, innovation is our fuel, curiosity is our engine, and customer respect is our compass. If you are driven by passion for creating disruptive technological solutions, if you constantly seek challenges that expand the limits of what is possible, and if you believe putting the customer first is the key to success, then you are in the right place. We want people who stand out, think outside the box, and are willing to explore new horizons. Here, every idea is valued, every question is encouraged, and every challenge is embraced as an opportunity for learning and growth. Join us and become part of a vibrant culture where innovation is fueled by relentless curiosity and customer respect permeates all our actions. Here, you will have the freedom to explore your skills, collaborate with brilliant minds, and transform the future of technology. If you are ready to join a company that believes talent is the key to success, submit your resume and join our team. We look forward to meeting you and jointly driving the next generation of technological solutions. **Come be a Hit!** **Responsibilities and Duties** * Monitor business metrics; * Define and execute actions to ensure established goals are met, such as roadmap prioritization; * Monitor and optimize the anti-fraud process and payment gateway. * Develop and monitor business KPIs and build executive reports; * Monitor the customer lifecycle and customer journeys; * Identify improvements, prioritize and track the roadmap using agile methodology; * Monitor operations together with the monitoring team. * Lead partnership development and contractual formalization. **Requirements and Qualifications** **Required Qualifications:** * Bachelor's degree completed; * Experience in managing and operating digital products, product roadmaps, business management, digital sales and retention strategies; * Knowledge of data analysis and OKRs. * Experience leading B2C digital products, such as marketplaces or streaming platforms; * Familiarity with UX, CX, and A/B testing. **Desirable Qualifications:** Knowledge of financial analysis. * **Additional Information** Want to see all our open positions? Visit our page: Hitss \- Careers https://globalhitss.gupy.io/ **Important: All our positions are open to professionals with disabilities, gender equity, and racial/ethnic equity.** HITSS BRAZIL is a multinational company within the Claro Group, operating for over 30 years in the digital solutions and IT services market across 7 countries. Combining unparalleled experience and specialized skills, our 5\.000 employees are committed to making the new happen every day. We invest in innovation with integrity and strive to develop inclusive, responsible, and sustainable solutions for our employees and customers. **Through our Diversity and Inclusion pillar, everyone has equal opportunities to build their career.** We do not discriminate based on gender, religion, race, sexual orientation, social status, or disability. If you enjoy challenges, trends, agile and innovative processes, this is your place. Join us!
