Job Summary: At Cogna, the most diversified educational group in the country, we are seeking a proactive and resilient team player to manage academic operations, register courses, and provide technical support to internal users. Key Highlights: 1. VOOMP Academic Operations 2. Teamwork and resilience in facing challenges 3. Process mapping and proposal of improvements We are the most diversified educational group in the country. Every day, we create incredible futures through innovation. We roll up our sleeves to turn ideas into reality. We face challenges with resilience and adapt to constant change. Here, we are a team—not heroes—guided by the desire to make a difference and connected in one way only: the \#CognaWay. Our relationship is direct and respectful, and the success of our students and customers is our success. Moreover, we value diversity because we know that the more diverse our repertoire, the more comprehensive and inclusive we become. Together, we empower people to build a better version of themselves! So, are you ready to join the absolute leader in the educational segment? Join Cogna. **Responsibilities and Duties** * VOOMP Academic Operations; * Register courses and offerings in the academic system according to the established schedule; * Register questions, instructors, and publish other learning objects in the Virtual Learning Environment and other company platforms; * Respond to service tickets and provide technical support (to internal users) regarding potential inconsistencies; * Map customization needs (according to business rules) and approve functionalities developed by the Technology team; * Update process tracking controls and indicators; * Conduct process mapping for the area and propose improvements; * Prepare managerial reports with area-specific indicators. * Specialized support for infoproduct creators **Requirements and Qualifications** * Degree in Engineering, Economics, Technology, or related fields; * Demonstrate proactivity and teamwork skills in carrying out activities; * Communicate analysis results effectively; * Stay organized to meet deadlines and goals; * Demonstrate resilience when facing challenges and unforeseen events; * Intermediate Excel; * Intermediate Power BI; * Knowledge of Agile methodologies. **Additional Information** **What You Can Expect From Us?** * Profit Sharing: Celebrating results is part of the Cogna Way. * Meal or Food Allowance: via a flexible benefits card. * Health Insurance: A comprehensive health plan, including dependents, with co-payment. * Dental Insurance: Available to maintain your smile. **But wait—there’s more!** * Undergraduate and Graduate Scholarships: Through our educational institutions for you and your dependents (spouse and children). * Birthday Day Off: You may choose a day to relax and celebrate. * SESC Benefit: Access to numerous opportunities for improving quality of life. * Univers Pharmacy Benefit: Discounts on a wide variety of medications. * Corporate University: Multiple learning paths and free courses at our corporate university to help you grow with us. * Book Discounts: To purchase top titles from our publishing houses. * Wellhub (Gympass): To stay active in your daily life. * Ninho Program: A dedicated program for our families expecting a new baby. * Valoriza – Internal Recruitment Program: To accelerate your career through internal opportunities. Here, we believe in respect, diversity, and the pursuit of inclusion across all dimensions. All qualified candidates will be considered regardless of race, gender, gender identity, gender expression, sexual orientation, nationality, genetics, disability, or any other basis. Our purpose is to advance further, generating employability for diverse talents. Come enrich our team! We are Cogna—the largest and most comprehensive educational services company in the country. With nearly 60 years of history and over 60 brands, we operate broadly and integrally, delivering solutions for schools, governments, and students aged 2 to 100. Among our brands are Anglo, Red Balloon, and Anhanguera, as well as publishing houses Ática, Saraiva, and Scipione—reflecting the diversity and strength of our educational ecosystem. We have over 26,000 collaborators, and our purpose is clear: to deliver educational solutions that empower individuals and organizations to build a better version of themselves. Want to join a team that innovates and impacts millions? Your journey starts here!