Administrative Customer Service Assistant

**Job Opening:** Administrative Customer Service Assistant \- SURUBIM/ PE **Requirements:** Completed high school education **Soft Skills:** Stron
- Health insurance
- Internet reimbursement
- Food service

JOB OPENING – SALES DEVELOPMENT REPRESENTATIVE (SDR) FOR LAW FIRM – RECIFE/PE Location: Recife/PE Work Mode: On-site Employment Type: CLT Working Hours: Monday to Friday | 9:00 AM to 6:00 PM Compensation Base Salary: R$1\.850,00 Transportation Allowance Commissions per converted contracts Expected Monthly Earnings Average between R$ 2\.500,00 and R$ 3\.500,00\+, depending on performance and conversion rate. About the Opportunity A law firm with strong expertise in Labor Law, structured management, and over 3\.000 cases handled nationwide, is seeking an SDR to strengthen its on-site commercial operations in Recife. This opportunity is ideal for commercially oriented professionals who are communicative, persuasive, responsive in client interactions, skilled at building rapport with leads, and fully focused on conversion. The role plays a strategic part in the first contact with potential clients, ensuring prompt response, efficient qualification, and accurate handover to the closing team. We seek someone with commercial energy, discipline in follow-up, and genuine ambition to grow within an already validated and expanding operation. Key Responsibilities * Initial lead engagement via WhatsApp, phone calls, and CRM * Opportunity qualification focused on pain points, urgency, and closing potential * Strategic re-engagement of cold leads * Consultative follow-up to increase conversion rates * Scheduling meetings for the commercial/legal teams * Daily CRM updates and KPI tracking * Support for continuous improvement of the sales funnel Requirements * Experience as an SDR, pre-sales representative, inside sales professional, or in commercial customer service * Excellent verbal and written communication skills * Persuasive, organized, and goal-oriented profile * Agility in using WhatsApp and managing conversations * Discipline in CRM usage, cadence management, and follow-up * Interest in professional growth within the commercial field Preferred Qualifications * Commercial experience in a law firm * Familiarity with Kommo, Pipedrive, ChatGuru, or similar CRM systems * Proven track record of high inbound lead conversion Minimum Education: Bachelor's Degree Transportation Allowance

João Silva
Indeed · HR