IT Intern

Description

Job Summary: IT internship focused on infrastructure, providing technical support to users, installing and maintaining computers, and resolving issues. Key Highlights: 1. Opportunities for professional growth and development. 2. Working in a welcoming environment with a unique atmosphere. 3. Certified as a Great Place to Work nine times. * Are you eager to work in a welcoming environment with a unique atmosphere? * Do you seek opportunities for professional growth and development? * Are you committed to caring for internal and external customers? * Do you approach your tasks with enthusiasm and joy? **Then Fattu is the right place for you!** **Responsibilities and Duties** **Work in the IT area with a focus on infrastructure.** Main Responsibilities: * Provide user support by answering questions and resolving issues; * Support computer installation and maintenance activities; * Assist with telephone support and logging service tickets with telecom and internet providers; * Clarify technical questions from customers regarding service tickets; * Assist with testing and provide user support for the Windows 10 operating system; * Support installations, adjustments to internal company software, printers, hardware, internal systems, preventive machine maintenance, and daily checklist routines; * Assist with quotations for IT components and maintain contact with suppliers to resolve issues. **Requirements and Qualifications** * Currently pursuing a bachelor's degree in Networks, Information Systems, Computer Science, or Computer Engineering. * Availability to intern for 6 hours per day in downtown Rio de Janeiro; * Proficiency in Microsoft Office Suite. **Additional Information** Work Location: Downtown \- RJ. **Benefits:** * Caju Card (Meal Allowance or Food Allowance on a single card); * Life Insurance \- protection for you and your family; * Day Off; * Barber or Manicure Day; * Transportation Benefit according to your needs; Fattu has been in business for 28 years and is now one of Brazil’s largest distributors of visual communication supplies! We operate in Rio de Janeiro, Campinas, Ribeirão Preto, Goiânia, Vila Velha, Belo Horizonte, Salvador, Recife, and Fortaleza! But we won’t stop there — Fattu is a company that never ceases to pursue growth! We have a distinctive team that performs all tasks based on our organizational values: we care for our customers; we know that without results we won’t reach our goals; we are a family; we are agile and proactive! So if your purpose is to deliver **excellence**, Fattu is the right place for you ;) In addition to our people-centric organizational values, our workplace culture is UNIQUE! That’s why we’ve been certified nine consecutive times as a great place to work by Great Place to Work (GPTW). Do you identify with everything we’ve shared and want to join our team? Check out our open positions and become part of the \#fattufamily.