**Knowledge and Qualifications Required:** High school diploma completed; Pursuing higher education will be a differentiator; Knowledge of sales techniques; Proficiency in Word and Excel; Minimum of 6 months of experience in online commercial customer service; Activities/Responsibilities: **Customer service via WhatsApp, email, phone, and website chat.** **Invoice issuance** **Order picking and preparation** **Physical inventory control** **Monitoring product delivery logistics** **Post-sale follow-up** **Receiving goods, verifying quantities, quality, and product integrity.** **Conducting consultative sales, identifying customer needs, and suggesting combinations (upsell and cross-sell).** **Monitoring stock levels and reporting replenishment needs.** **Assisting in order picking, verification, and packaging for customers.** **Maintaining active follow-up to reactivate customers and encourage repurchases.** **Ensuring product communications and images are accurate and up to date.** **Compensation and Benefits:** R$ 1,518.00 % commission (Average monthly income up to R$ 3,000.00) Transportation allowance Meal ticket R$ 22.00/day Store product discounts **Working hours**: Monday to Friday from 10:00 to 19:00; Saturday from 8:00 to 17:00; Sunday from 8:00 to 13:00 – weekends on rotation – 2 weekends off per month Job type: Permanent CLT position Pay: R$1,518.00 - R$3,000.00 per month Benefits: * Meal allowance * Transportation allowance Experience: * Telemarketing (Preferred) * Sales (Preferred) * Customer Service (Preferred)