Operational Security Coordinator

Description

Job Summary: We are seeking an Operational Coordinator for a multinational company, focused on excellence, team management, and results delivery, playing a strategic role in ensuring service quality and customer satisfaction. Key Highlights: 1. Strategic position with a focus on operational excellence 2. Team management and customer interface 3. Service quality assurance and SLA compliance We are looking for an Operational Coordinator to work at a multinational client company, with a focus on operational excellence, team management, and results delivery. This position is strategic and will play a fundamental role in ensuring service quality, SLA compliance, and customer relationship management. Main Responsibilities * Coordinate and supervise daily operations of the unit/contract * Manage operational teams (scheduling, performance, development) * Ensure compliance with processes, standards, and performance indicators * Act as the customer interface, ensuring quality and satisfaction * Monitor results and propose continuous improvements * Control operational costs and optimize resources * Ensure compliance with internal policies and legal requirements Requirements * Completed bachelor's degree (preferably in Administration, Logistics, or related fields) * Prior experience in operational coordination * Experience in team management and performance indicators (KPIs) * Knowledge of operational processes and continuous improvement * Intermediate/advanced Microsoft Office proficiency * Intermediate English proficiency preferred (multinational environment) Advantages * Experience in multinational companies Minimum Education Level: Bachelor's Degree Driver's License: Class B