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IT TECHNOLOGY INTERNSHIP - No experience required

Indeed

Company

Job typeInternship
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

An Occupational Health and Workplace Safety company is seeking an Information Technology Intern in Piracicaba. Inmestra is a company specialized in technology and innovation solutions, focused on delivering high-quality services to its clients. **Responsibilities:** Handle and manage Level 1 and Level 2 service requests. Provide technical support to end users. Support IT tools and platforms, including SOC and Pipefy. Manage incidents. Perform structured technical diagnostics. Escalate service requests as needed. Monitor systems. Create and update documentation, including articles, FAQs, tutorials, and technical procedures. Standardize support processes. Monitor and track SLAs. Manage inventory control. Support innovation initiatives and tool implementation. Previous internships in Software Development, Technical Support, Systems Analysis, or Computer Networks may indicate alignment with some of the responsibilities of this position. Currently pursuing a technical course; no prior experience required **Compensation and Benefits:** * Salary: 1,200.00 * Transportation allowance * Life insurance * Gympass * Training programs **Additional Information:** * Contract type: Internship - On-site * Schedule: Part-time * Working hours: Monday to Friday, from 09:00 to 16:00.

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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