**Position: Junior Technician – Printer Maintenance \| NEOENERGIA/ Ricoh Brasil** **Location:** **R. Ary Antenor de Souza, 321 \- Jardim Nova America, Campinas \- SP, 13053\-024** **Working Hours:** Monday to Friday, from 08:00 AM to 05:00 PM **Position Type:** Temporary position for vacation coverage. **Job Mission:** We are looking for a committed and proactive **Junior Technician** to perform **multifunction printer maintenance**, ensuring equipment operates properly and customer satisfaction through high-quality, prompt, and effective technical service. * ️ **Main Responsibilities** * Perform **preventive and corrective maintenance** on multifunction printers; * Carry out **installation, removal, and configuration** of local and network printers; * Diagnose technical faults, propose and implement **effective solutions**; * Request **parts, maintenance kits, and consumables** as needed; * Perform **toner replacement, cleaning, and technical adjustments** on equipment; * Configure printers on networks (**IP addressing, driver installation, and connectivity**); * Update **firmware and software** of equipment when necessary; * Complete **technical reports** and maintain parts inventory control; * Ensure **excellent customer service** and compliance with SLA deadlines. **Requirements** * Completed technical education in **Electroelectronics, Microelectronics, Computer Science**, or **Computer Networks**; * Prior experience in **printer maintenance** (inkjet, laser, and thermal); * Knowledge of **driver and network configuration** (USB, Wi\-Fi, Ethernet); * Familiarity with **Windows and Linux operating systems**; * Basic understanding of **inventory control** and **technical support ticket management**. **At Ricoh, we believe technology is made by people and for people. Grow with us and be part of this innovation journey!** Minimum Education Level: Technical Degree