Description
Human Resources Consulting and Labor Outsourcing company seeks a Customer Service Coordinator professional in Salto.
**Responsibilities:**
Supervise and plan customer service and unit maintenance operations. Monitor citizen satisfaction and implement continuous improvements. Act as liaison with supervisors and partner agencies. Coordinate customer service teams and service providers. Manage conflicts and ensure compliance with regulations and conduct standards. Prepare managerial reports, performance indicators, and performance analyses. Monitor contracts and selection processes. Support administrative routines, including HR, cleaning, and infrastructure. Tasks relevant to the Customer Service Coordinator role. Position located in Salto / SP.
Previous experience as Customer Service Supervisor, Relationship Manager, Customer Support Team Leader, or Sales Coordinator may indicate alignment with some of the responsibilities of this position.
Bachelor's degree required. Relevant experience required.
**Compensation and Benefits:**
* Salary: 3\.123,46
* Meal Voucher
* Food Allowance
* Transportation Voucher
* Dental Assistance
* Life Insurance
**Additional Information:**
* Employment Type: Permanent \- On-site.
* Schedule: Full-time
* Working Hours: Monday to Friday, from 08:30 to 17:25\. Saturday, from 08:30 to 13:10\.