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Praça Comendador Martins, 36 - Centro, Cabreúva - SP, 13315-000, Brazil","infoId":"6461967900582712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Junior Support Analyst – Field - 25471","content":"We are looking for a **Junior Support Analyst** to work on-site (Field), providing technical support to users and ensuring the proper functioning of equipment and software.\n\n\n**Responsibilities:**\n\n\n* Hardware and software support (including Microsoft Office Suite);\n* Installation, configuration, and maintenance of printers;\n* Replacement of peripherals (mouse, keyboard, headset, etc.);\n* User support and incident logging via GLPI;\n* Basic Active Directory support (user account creation, modification, and unlocking);\n* Assistance with telephony-related requests.\n\n**Education:**\n\n\n* Bachelor’s degree in IT or related fields — **currently pursuing or completed**.\n\n**Desired Qualifications:**\n\n\n* Prior experience in on-site technical support;\n* Basic knowledge of infrastructure and user support.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764841242000","seoName":"Analista+de+Suporte+Junior+%E2%80%93+Field+-+25471","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-sorocaba/cate-network-sys-admin/analista%2Bde%2Bsuporte%2Bjunior%2B%25e2%2580%2593%2Bfield%2B-%2B25471-6461967900582712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"bcffa704-5e1a-4aa6-ab32-e7dec8495e15","sid":"3495ba21-3ef9-4a19-80d2-430f7ce0d75f"},"attrParams":{"summary":null,"highLight":["Support hardware and software","Installation and maintenance of printers","Basic Active Directory support"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Cabreúva,São Paulo","unit":null}]},"addDate":1764841242233,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4253","location":"R. Dr. Ubaldino do Amaral, 31 - Centro, Sorocaba - SP, 18010-040, Brazil","infoId":"6452770383244912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Infrastructure Analyst","content":"Human Resources Consulting is hiring an Infrastructure Analyst in Sorocaba.\n\n**WANT TO PARTICIPATE IN THIS SELECTION?**\n----------------------------------\n\n\n* Review all information regarding this position on Jobbol and apply for free.\n\n**What you will do in the role?:**\nResponsible for designing and implementing medium to highly complex networks, from design development to configuration of Cisco network devices. Tasks related to routine Infrastructure Analyst duties. Onsite work in Sorocaba / SP.\n\n**Company Offer:*** Salary: Competitive with market standards.\n* ✔ Meal Voucher\n* ✔ Medical Insurance\n* ✔ Dental Insurance\n* ✔ Life Insurance\n* ✔ Childcare Allowance\n* ✔ Gympass\n\n**Additional Information:*** Contract: Permanent\n* Period: Full-time\n* Work Schedule: From 9:00 AM to 6:30 PM.\n\n ***Work Location:*** *Onsite in Sorocaba / SP* \n\n***Application Deadline:*** *12/05/2025* \n\n***Expected Start Date*** *12/13/2025* \n\n***JobId.:*** *29380853666* \n\n \n\n*✔ Follow:* ***@jobbol.empregos*** *on Instagram and get the best of the 2025 job market.* \n\n \n\n***\\#TechJobs***","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764122686000","seoName":"infrastructure-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-sorocaba/cate-network-sys-admin/infrastructure-analyst-6452770383244912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"3c0e65ef-f9f8-43b1-9699-3fe5b77b16c9","sid":"3495ba21-3ef9-4a19-80d2-430f7ce0d75f"},"attrParams":{"summary":null,"highLight":["Design and implement complex Cisco networks","Competitive salary and benefits package","Onsite work in Sorocaba / SP"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Sorocaba,São Paulo","unit":null}]},"addDate":1764122686190,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4253","location":"R. Dr. Ubaldino do Amaral, 31 - Centro, Sorocaba - SP, 18010-040, Brazil","infoId":"6434725298828912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"ANALYST SUPPORT PL","content":"**What will be your challenges:**\n* Act as escalation point for complex incidents and requests, ensuring clear and empathetic communication.\n* Conduct root cause analysis (RCA) and implement permanent solutions to prevent issues.\n* Manage the ticket lifecycle, ensuring quality and SLA compliance.\n* Create and update documentation and procedures, promoting knowledge sharing.\n* Participate in IT projects, proposing process improvements and automations.\n* Contribute to team culture development and a collaborative environment.\n* Provide advanced support for hardware, software, networks (LAN/WAN), and internal systems.\n\n **What you need to have:**\n* Bachelor's degree in Information Technology or related fields\n* ITIL (Incident, Problem, and Knowledge Management) and SLAs.\n* Computer networks (TCP/IP, VLANs, managed switches) and server infrastructure.\n* Operating Systems (Windows Server/Client, Linux) and Active Directory.\n* Proficiency in ITSM tools and asset management.\n* Scripting/automation skills (PowerShell, Python) for routine optimization.\n* Knowledge of laboratory systems will be an advantage.\n* Solid experience in IT support, with proven track record in resolving second-level issues.\n* Demonstrated experience in root cause analysis and technical documentation.\n\n \n\n**What we offer you:**\n* Meal Allowance\n* Food Allowance\n* Childcare Assistance\n* Dental Plan\n* Health Insurance\n* Life Insurance\n* Welhub (Gympass)\n* Workplace Gymnastics\n* Birthday Day Off\n* Birthday Gift\n* +Saúde Program (free telemedicine and psychological support)\n* Gifts for Expectant Mothers and Fathers\n* Christmas Bonus\n* Corporate University\n* Petlove (Pet Health Plan)\n* Study Grant\n* Parking Benefit or Transportation Voucher\n* Onhappy (exclusive travel rates platform)\n\n\n**General Information:**\n* **Working hours:** 08:00 AM to 06:00 PM - MON FRI\n* **Contract type:** Permanent\n* **Work location:** DB São José dos Pinhais\n\n **Would you like to know more about DB?**\nSince its inception, DB Diagnósticos has maintained the same purpose: to be an exclusive reference laboratory with a high standard of excellence.\nFor 12 years, we've been promoting health, recognized throughout the national territory, with a modern structure and broad diagnostic capacity.\nWe have a high-performance team focused on quality and development, impacting the lives of thousands of people across Brazil every day through accurate and reliable diagnostics.\nWant to learn more? Follow our page: https://lnkd.in/dhmTzG2n **What to expect from us!**\nWe work for life, therefore we take our mission very seriously! We want to make a difference and impact people's lives through our business, bringing agility and confidence to our results.\nAnd how do we achieve all this? By valuing people, knowledge, quality, and evolution!\nWe are an ambitious company that believes in change and innovation! We know that to enable this, we need great diversity—of people, ideas, ethnicities, cultures, religions, genders, and everything else, because only plurality provides different perspectives and stimulates innovation and growth.\nWe offer a safe and collaborative environment, grounded in respect and dignity. Here, you'll find a space free from stereotypes, prejudice, and discrimination.\nSo, after learning a bit more about DB, do you identify with our worldview? Then come grow with us! **Join DB!**","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762712913000","seoName":"analista-de-suporte-pl","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-sorocaba/cate-network-sys-admin/analista-de-suporte-pl-6434725298828912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"7b7ffca9-e789-49b9-a956-4887a116c247","sid":"3495ba21-3ef9-4a19-80d2-430f7ce0d75f"},"attrParams":{"summary":null,"highLight":["Provide advanced IT support","Conduct root cause analysis (RCA)","Participate in automation projects"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Sorocaba,São Paulo","unit":null}]},"addDate":1762712913971,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4253","location":"R. Eloy Chaves, 89 - Vale da Bencao, Araçariguama - SP, 18147-000, Brazil","infoId":"6415122369702512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Support and Infrastructure Analyst","content":"**JOB DETAILS**\n-----------------\n\n\nWill be responsible for providing technical support for voice and data solutions available to users within group companies. Must ensure compliance with internal customer requirements (SLA/service level) regarding the availability of IT resources through handling, logging, resolving requests, and administering operational technology platforms. Create and keep technical procedures up to date. Monitor the review and update of operational procedures (documents), research new solutions, critically analyze processes, and propose improvements. Ensure the proper functioning and stability of the IT infrastructure by providing 1st and 2nd level technical support to users. Perform installation, configuration, and maintenance of operating systems, networks, servers, and computer equipment. Execute backup routines, monitor physical and virtual environments, identify failures, and suggest improvements. Work in collaboration with other departments to ensure continuity of technology services and information security, following best practices and internal policies.\n### **REQUIREMENTS**\n\n\nBachelor's degree in data processing, computer engineering, or related fields; Knowledge of Hardware, Software, Configurations. Operating Systems Windows, Linux and Mac OS. Advanced knowledge of IOS and Android. ITIL Foundation v3 Certification. Advanced Excel. Other programs: Email Servers, Web Servers, Proxy, Backup Servers, DNS, DHCP, ERP. Data network concepts.\n### **BENEFITS**\n\n\nGroup Medical Assistance, Dental Plan, Pharmacy Discount Program, Group Life Insurance, Meal Voucher, Parking, Childcare Allowance, On-site Restaurant, Transportation Voucher, Profit Sharing\n\n\n### **OTHER INFORMATION**\n\n\n**Job Code:** 16507\n\n\n**Company Size:** Medium\n\n\n**City:** Araçariguama\n\n\n**Industry:** Information Technology (I.T.)\n\n\n**Type of Job:** Professional\n\n\n**Salary Range:** Negotiable\n\n\n**Work Schedule:** 08:00 to 18:00\n\n\n**Job Posting Date:** 10/07/2025","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1761181435000","seoName":"support-and-infrastructure-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-sorocaba/cate-network-sys-admin/support-and-infrastructure-analyst-6415122369702512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"b9d731a5-e39b-4d2b-88ef-97e228e1fa3f","sid":"3495ba21-3ef9-4a19-80d2-430f7ce0d75f"},"attrParams":{"summary":null,"highLight":["IT Technical Support","Technological Platform Administration","Maintenance of Systems and Networks"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Araçariguama,São Paulo","unit":null}]},"addDate":1761181435132,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4253","location":"R. Santo Antônio, 127 - Centro, Iperó - SP, 18560-000, Brazil","infoId":"6414593824819512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"IT Support Analyst","content":"**Experience:**\n\n\nØ Experience as an Industrial IT Analyst.\n\n\nØ Knowledge of operating systems (Windows, Linux), networks, hardware, and Office suite;\n\n\nØ Experience with ticketing and monitoring tools;\n\n\nØ Desired certifications (ITIL, Microsoft, Cisco, etc.).\n\n **Job Responsibilities:**\n\n\nØ Handle technical support requests (on-site and remote), logging and tracking requests in the\n\n\nsupport system.\n\n\nØ Diagnose and resolve issues related to hardware, software, networks, and corporate systems.\n\n\nØ Guide users on the use of systems, applications, and technological tools.\n\n\nØ Perform preventive and corrective maintenance on computers, printers, and other\n\n\nequipment.\n\n\nØ Monitor and support network infrastructure, servers, and connectivity services.\n\n\nØ Install, configure, and update software and equipment.\n\n\nØ Create technical documentation and procedure manuals.\n\n\nØ Assist in projects for implementing new technologies and improving IT processes.\n\n\nØ Ensure information security in compliance with company policies.\n\n\nØ Experience with ERP systems, databases, or specific industry tools.\n\n **Training after hiring:**\n\n\nØ MP\\-10 – IT Infrastructure\n\n\nØ PR\\-17\\- Back\\-up;\n\n\n \n\nMinimum Education: Bachelor's degree","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1761140142000","seoName":"it-support-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-sorocaba/cate-network-sys-admin/it-support-analyst-6414593824819512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"c38256a9-2155-4fe7-a57a-cea05bcd2925","sid":"3495ba21-3ef9-4a19-80d2-430f7ce0d75f"},"attrParams":{"summary":null,"highLight":["ITIL and MCSE certifications preferred","Support hardware, software, and networks","Experience with ERP systems and databases"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Iperó,São Paulo","unit":null}]},"addDate":1761140142564,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4253","location":"R. Dr. Ubaldino do Amaral, 31 - Centro, Sorocaba - SP, 18010-040, Brazil","infoId":"6414593748902712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Mid-level Support Analyst - Field Service (7)","content":"Description:\nMandatory:\n\n* Bachelor's degree in IT-related fields;\n* Experience providing on-site user support (Field Service);\n* Experience in equipment installation and maintenance;\n* Knowledge of hardware, Windows operating systems, MS Office, and general software;\n* Experience using ticket management tools. ServiceNOW experience is a plus;\n* Basic networking knowledge.\n\n \n\nDesirable:\n\n\n* Proactivity and autonomy to solve problems on-site;\n* Good communication and organizational skills;\n* Flexibility and availability for travel;\n* Ability to work in a team and collaborate;\n* Respond to technical tickets on-site by visiting users for system diagnostics and maintenance of software, desktops, monitors, printers, notebooks, mobile devices, and others;\n* Perform image deployment and equipment preparation for use;\n* Ensure compliance with internal processes and proper documentation of all activities performed;\n* Evaluate users' equipment requests, identifying their actual needs;\n* Provide on-site user support and basic training;\n* Verify IT compliance across units, promoting proactive actions to resolve issues (such as cable organization) and propose improvements;\n* Ensure timely response within established deadlines;\n* Contribute to the continuous update of the knowledge base and support service desk training;\n* Support network, telecom, and infrastructure teams on-site (hands and eyes) whenever necessary;\n* Assist management in project execution and other diverse requirements.\n\n\n \n\n2510110202241802850","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1761140136000","seoName":"analista-de-suporte-pleno-field-service-7","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-sorocaba/cate-network-sys-admin/analista-de-suporte-pleno-field-service-7-6414593748902712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"edc25fdb-beb8-4ed7-90f3-4f3f95566073","sid":"3495ba21-3ef9-4a19-80d2-430f7ce0d75f"},"attrParams":{"summary":null,"highLight":["Field service technical support","Experience with ServiceNOW","Hardware and software maintenance"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Sorocaba,São Paulo","unit":null}]},"addDate":1761140136633,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4253","location":"R. Treze de Maio, 83H - Centro, Elias Fausto - SP, 13350-000, Brazil","infoId":"6382299811085112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Infrastructure and Security IT Analyst - Center","content":"Consulting, Recruitment and Selection company hires Infrastructure and Security IT Analyst in Elias Fausto (Center).\n\n**Responsibilities:**\nResponsible for ensuring the operation and security of the IT infrastructure, acting in the planning and support of networks, servers, workstations, telephony and peripherals. Develops and implements systems, defines architecture and technical requirements, and implements backup policies and information security. Organizes and maintains the company's technological environment. Tasks related to routines of an Infrastructure and Security IT Analyst. For on-site work in Elias Fausto / SP.\n\n**Compensation:*** Salary: To be negotiated.\n* ✔ Meal on site\n* ✔ Food allowance\n* ✔ Shuttle transportation\n* ✔ Medical plan\n* ✔ Dental plan\n\n**Additional Information:*** Contract: Permanent\n* Period: Full time\n* Schedule: Monday to Thursday, from 08:00 to 18:00. 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RHK457 - Infrastructure Analyst64858373040259120
Indeed
RHK457 - Infrastructure Analyst
**Job Opening: RHK457 \- Infrastructure Analyst** **Contract Type: CLT, On-site** **Location: Sorocaba / SP** **Working Hours: Monday to Friday, from 08:00 to 17:00 or from 09:00 to 18:00.** **Salary: R$ 6\.000,00** **Benefits: Meal Voucher / Health Insurance / Transportation Voucher / Life Insurance.** **Requirements:** High School Diploma (Bachelor’s degree in Engineering or related fields is a plus). Systems and Tools: Fortigate; Linux Operating System (Advanced); Windows Server (Advanced); Microsoft Cloud (Advanced); Cloud Computing (Intermediate); EWS; Azure Language: English (Intermediate) Must reside in Sorocaba or Votorantim / SP **Mission:** We are seeking an **Infrastructure Analyst** to join the IT team of a technology company. We are looking for committed professionals who are passionate about technology and focused on delivering secure and efficient infrastructure solutions. **Responsibilities:** * Manage storage systems (e.g., MSA, StoreOnce), switches, and servers (HPE); * Administer and provide support for virtualized environments (VMware); * Implement and maintain backup solutions (e.g., Veeam, ArcServe, Veritas); * Administer Linux and Windows Server operating systems; * Manage EDR and antivirus software (Kaspersky, TrendMicro); * Provide network and connectivity support and troubleshooting (LAN, VLANs, VPN, HUB\-SPOKE); * Support cloud projects (OCI, Azure, AWS), including migration and hybrid integration; * Participate in security projects with Fortinet (FortiGate, FortiAnalyzer, FortiManager). **Knowledge and Skills:** Fortigate; Linux Operating System (Advanced); Windows Server (Advanced); Microsoft Cloud (Advanced); Cloud Computing (Intermediate); EWS; Azure DD29102025 Job Type: Full-time CLT Compensation: R$6\.000,00 per month Benefits: * Medical assistance * Life insurance * Meal voucher * Transportation voucher Screening Question(s): * Do you reside in Sorocaba/SP or are you available to relocate at your own expense? * Do you have intermediate-level English proficiency? (This knowledge will be used for reading technical documentation and supporting systems.) * What is your level of expertise in Microsoft Cloud and Azure (basic, intermediate, or advanced)? * How long have you worked in the IT Infrastructure field? Work Location: On-site
R. Dr. Ubaldino do Amaral, 31 - Centro, Sorocaba - SP, 18010-040, Brazil
R$6,000/month
RHK457 - IT Infrastructure Analyst64858373024386121
Indeed
RHK457 - IT Infrastructure Analyst
**Position: RHK457 - IT Infrastructure Analyst** **Contract: CLT, On-site** **Location: Sorocaba / SP** **Schedule: Monday to Friday, 08:00–17:00 or 09:00–18:00.** **Salary: 6,000.00** **Benefits: Meal Voucher / Health Insurance / Transportation Voucher / Life Insurance.** **Requirements:** High School Diploma (Bachelor’s degree in Engineering or related fields is a plus). Systems and Tools: Fortigate; Linux Operating System (Advanced); Windows Server (Advanced); Microsoft Cloud (Advanced); Cloud Computing (Intermediate); EWS; Azure Language: English (Intermediate) Residency in Sorocaba or Votorantim / SP **Mission:** We are seeking an **Infrastructure Analyst** to join the team of an IT-sector company. We seek professionals who are committed, passionate about technology, and focused on delivering secure and efficient infrastructure solutions. **Responsibilities:** * Manage storage systems (e.g., MSA, StoreOnce), switches, and servers (HPE); * Administer and provide support for virtualized environments (VMware); * Implement and maintain backup solutions (e.g., Veeam, ArcServe, Veritas); * Administer Linux and Windows Server operating systems; * Manage EDR and antivirus software (Kaspersky, TrendMicro); * Provide network and connectivity support and troubleshooting (LAN, VLANs, VPN, HUB-SPOKE); * Support cloud projects (OCI, Azure, AWS), including migration and hybrid integration; * Participate in security projects with Fortinet (FortiGate, FortiAnalyzer, FortiManager). **Knowledge and Skills:** Fortigate; Linux Operating System (Advanced); Windows Server (Advanced); Microsoft Cloud (Advanced); Cloud Computing (Intermediate); EWS; Azure DD29102025 Job Type: Full-time CLT Compensation: R$6,000.00 per month Benefits: * Medical Assistance * Life Insurance * Meal Voucher * Transportation Voucher Screening Questions: * Do you reside in Sorocaba/SP, or are you available to relocate at your own expense? * Do you have intermediate-level English proficiency? (This knowledge will be used for reading technical documentation and supporting systems.) * What is your proficiency level with Microsoft Cloud and Azure (basic, intermediate, or advanced)? * How long have you worked in the IT Infrastructure field? Work Location: On-site
R. Boa Vista, 6 - Barra Funda, Votorantim - SP, 18114-330, Brazil
R$6,000/month
Infrastructure Analyst N1 - Downtown64846309628929122
Indeed
Infrastructure Analyst N1 - Downtown
Human Resources Consulting is seeking an Infrastructure Analyst N1 professional in Sorocaba (Downtown). Valor Potencial is a company focused on developing innovative solutions to maximize business performance. Its goal is to help companies identify and leverage their growth potential. **Responsibilities:** Configuration of WIFI equipment. Functionality, connectivity, registration, and login testing of WIFI equipment. Maintenance of WIFI equipment. Deployment of WIFI equipment on buses, terminals, or bus stops. Electrical testing of wiring harnesses, fuse holders, and fuses. Installation of WIFI equipment on buses or terminals. Assembly and maintenance of racks, controllers, antennas, and cable TV outlets. Photographic as-built reporting. Installation of communication links with fixed-line and radio telecommunications providers. Monitoring, cabling, and installation of infrastructure. Technical visits for project implementation and maintenance. Structured network maintenance. Heatmap generation. Hotspot monitoring. Internal system usability. **Desired Qualifications:** **Education:** Completed technical degree **Experience:** Relevant experience required **Compensation and Benefits:** * Salary: BRL 2,245.00 * Meal allowance * Transportation allowance * Laptop **Additional Information:** * Employment type: Full-time, on-site * Work schedule: Full-time * Working hours: To be determined.
R. Dr. Ubaldino do Amaral, 31 - Centro, Sorocaba - SP, 18010-040, Brazil
R$2,245/month
INFRASTRUCTURE ANALYST N164845445608066123
Indeed
INFRASTRUCTURE ANALYST N1
WIFI equipment configuration; Functional testing, connectivity testing, device registration, and login for WIFI equipment; Maintenance of WIFI equipment; Deployment of WIFI equipment on buses, terminals, or bus stops; Electrical testing of wiring harnesses, fuse holders, and fuses; Installation of WIFI equipment on buses or terminals; Assembly and maintenance of racks, controllers, antennas, and cable TV outlets; Photographic report – As-built Installation of network links with fixed-line and radio telecommunications providers; Supervision, cabling, and infrastructure installation; Technical site visits for project implementation and maintenance; Structured network maintenance; Heatmap generation; Hotspot monitoring; Usability of internal systems. Employment type: Full-time CLT contract Salary: R$2,245.00 per month Benefits: * Medical insurance * Meal vouchers * Transportation vouchers Selection questions: * Availability to work night shifts (weekdays) and occasional travel, weekends, and holidays? * Valid driver’s license? * Academic or technical background in IT, PC/notebook/server support, and basic networking knowledge? * Easy access to Jardim Piazza Di Roma neighborhood, Sorocaba – SP,
R. Dr. Ubaldino do Amaral, 31 - Centro, Sorocaba - SP, 18010-040, Brazil
R$2,245/month
IT Support Analyst [PIEDADE]64737637180289124
Indeed
IT Support Analyst [PIEDADE]
You will be responsible for remote and on-site support, installation, configuration, customization, and management of computing resources (hardware and software), including equipment upgrades and/or new software, programs, applications, system modules, computerized systems, and their derivatives (versions, releases, and patches), as well as supporting communication networks and assisting users with questions regarding standard market applications, among other duties; Responsibilities: * Identify and resolve, both reactively and preventively, potential issues with IT equipment; * Assess the condition of IT equipment; * Support the CONTRACTOR’s users during in-person meetings, teleconferences, and videoconferences, including setup and arrangement of equipment; * Perform fieldwork to resolve incidents or service requests, or to conduct inspections; * Assemble network cables and perform basic verification and identification of UTP cabling infrastructure issues; * Identify and resolve problems related to network ports; * Implement network resource sharing; identify issues in UTP cabling infrastructure; * Support physical troubleshooting of LAN, WAN, and WLAN in a heterogeneous environment containing hubs and switches; * Install, replace, and substitute defective IT equipment and components provided and funded by the CONTRACTOR, provided such equipment is outside its warranty period. * Install, update, and configure antivirus security systems and supported Operating Systems (O.S.), currently Windows and Chrome, as well as any other O.S.; * Configure and install software on computers, laptops, and tablets; * Remove previous versions and configure the new virtual environment (formatting) defined by the CONTRACTOR; * Reconfigure existing equipment and software; * Install and configure workstations and printers; * Support basic operations involving computers, printers, peripherals, and accessories at the respective DE (Department/Division) of assignment and its UEs (Units); * Install network interface cards and update drivers; * Replace IT consumables such as ink cartridges and toner (provided by the CONTRACTOR); * Perform data loading, purging, and transfer across storage media; * Execute data security actions such as backup, recovery, virus detection, disinfection of media and files, among others; * Identify and resolve technical problems, failures, and non-conformities presented by computing resources (hardware and software) either in use or during integration; * Support School Units in identifying, describing, and managing warranty claim procedures with equipment or service providers under active warranty. Requirements * Completed bachelor’s degree * Experience in remote and on-site IT support. * Availability to use personal vehicle
R. Clovis Meira Machado, 119 - Lot. Butuca, Piedade - SP, 18170-000, Brazil
Negotiable Salary
Junior Support Analyst – Field - 2547164619679005827125
Indeed
Junior Support Analyst – Field - 25471
We are looking for a **Junior Support Analyst** to work on-site (Field), providing technical support to users and ensuring the proper functioning of equipment and software. **Responsibilities:** * Hardware and software support (including Microsoft Office Suite); * Installation, configuration, and maintenance of printers; * Replacement of peripherals (mouse, keyboard, headset, etc.); * User support and incident logging via GLPI; * Basic Active Directory support (user account creation, modification, and unlocking); * Assistance with telephony-related requests. **Education:** * Bachelor’s degree in IT or related fields — **currently pursuing or completed**. **Desired Qualifications:** * Prior experience in on-site technical support; * Basic knowledge of infrastructure and user support.
Rua Sorocaba - Praça Comendador Martins, 36 - Centro, Cabreúva - SP, 13315-000, Brazil
Negotiable Salary
Infrastructure Analyst64527703832449126
Indeed
Infrastructure Analyst
Human Resources Consulting is hiring an Infrastructure Analyst in Sorocaba. **WANT TO PARTICIPATE IN THIS SELECTION?** ---------------------------------- * Review all information regarding this position on Jobbol and apply for free. **What you will do in the role?:** Responsible for designing and implementing medium to highly complex networks, from design development to configuration of Cisco network devices. Tasks related to routine Infrastructure Analyst duties. Onsite work in Sorocaba / SP. **Company Offer:*** Salary: Competitive with market standards. * ✔ Meal Voucher * ✔ Medical Insurance * ✔ Dental Insurance * ✔ Life Insurance * ✔ Childcare Allowance * ✔ Gympass **Additional Information:*** Contract: Permanent * Period: Full-time * Work Schedule: From 9:00 AM to 6:30 PM. ***Work Location:*** *Onsite in Sorocaba / SP* ***Application Deadline:*** *12/05/2025* ***Expected Start Date*** *12/13/2025* ***JobId.:*** *29380853666* *✔ Follow:* ***@jobbol.empregos*** *on Instagram and get the best of the 2025 job market.* ***\#TechJobs***
R. Dr. Ubaldino do Amaral, 31 - Centro, Sorocaba - SP, 18010-040, Brazil
Negotiable Salary
ANALYST SUPPORT PL64347252988289127
Indeed
ANALYST SUPPORT PL
**What will be your challenges:** * Act as escalation point for complex incidents and requests, ensuring clear and empathetic communication. * Conduct root cause analysis (RCA) and implement permanent solutions to prevent issues. * Manage the ticket lifecycle, ensuring quality and SLA compliance. * Create and update documentation and procedures, promoting knowledge sharing. * Participate in IT projects, proposing process improvements and automations. * Contribute to team culture development and a collaborative environment. * Provide advanced support for hardware, software, networks (LAN/WAN), and internal systems. **What you need to have:** * Bachelor's degree in Information Technology or related fields * ITIL (Incident, Problem, and Knowledge Management) and SLAs. * Computer networks (TCP/IP, VLANs, managed switches) and server infrastructure. * Operating Systems (Windows Server/Client, Linux) and Active Directory. * Proficiency in ITSM tools and asset management. * Scripting/automation skills (PowerShell, Python) for routine optimization. * Knowledge of laboratory systems will be an advantage. * Solid experience in IT support, with proven track record in resolving second-level issues. * Demonstrated experience in root cause analysis and technical documentation. **What we offer you:** * Meal Allowance * Food Allowance * Childcare Assistance * Dental Plan * Health Insurance * Life Insurance * Welhub (Gympass) * Workplace Gymnastics * Birthday Day Off * Birthday Gift * +Saúde Program (free telemedicine and psychological support) * Gifts for Expectant Mothers and Fathers * Christmas Bonus * Corporate University * Petlove (Pet Health Plan) * Study Grant * Parking Benefit or Transportation Voucher * Onhappy (exclusive travel rates platform) **General Information:** * **Working hours:** 08:00 AM to 06:00 PM - MON FRI * **Contract type:** Permanent * **Work location:** DB São José dos Pinhais **Would you like to know more about DB?** Since its inception, DB Diagnósticos has maintained the same purpose: to be an exclusive reference laboratory with a high standard of excellence. For 12 years, we've been promoting health, recognized throughout the national territory, with a modern structure and broad diagnostic capacity. We have a high-performance team focused on quality and development, impacting the lives of thousands of people across Brazil every day through accurate and reliable diagnostics. Want to learn more? Follow our page: https://lnkd.in/dhmTzG2n **What to expect from us!** We work for life, therefore we take our mission very seriously! We want to make a difference and impact people's lives through our business, bringing agility and confidence to our results. And how do we achieve all this? By valuing people, knowledge, quality, and evolution! We are an ambitious company that believes in change and innovation! We know that to enable this, we need great diversity—of people, ideas, ethnicities, cultures, religions, genders, and everything else, because only plurality provides different perspectives and stimulates innovation and growth. We offer a safe and collaborative environment, grounded in respect and dignity. Here, you'll find a space free from stereotypes, prejudice, and discrimination. So, after learning a bit more about DB, do you identify with our worldview? Then come grow with us! **Join DB!**
R. Dr. Ubaldino do Amaral, 31 - Centro, Sorocaba - SP, 18010-040, Brazil
Negotiable Salary
Support and Infrastructure Analyst64151223697025128
Indeed
Support and Infrastructure Analyst
**JOB DETAILS** ----------------- Will be responsible for providing technical support for voice and data solutions available to users within group companies. Must ensure compliance with internal customer requirements (SLA/service level) regarding the availability of IT resources through handling, logging, resolving requests, and administering operational technology platforms. Create and keep technical procedures up to date. Monitor the review and update of operational procedures (documents), research new solutions, critically analyze processes, and propose improvements. Ensure the proper functioning and stability of the IT infrastructure by providing 1st and 2nd level technical support to users. Perform installation, configuration, and maintenance of operating systems, networks, servers, and computer equipment. Execute backup routines, monitor physical and virtual environments, identify failures, and suggest improvements. Work in collaboration with other departments to ensure continuity of technology services and information security, following best practices and internal policies. ### **REQUIREMENTS** Bachelor's degree in data processing, computer engineering, or related fields; Knowledge of Hardware, Software, Configurations. Operating Systems Windows, Linux and Mac OS. Advanced knowledge of IOS and Android. ITIL Foundation v3 Certification. Advanced Excel. Other programs: Email Servers, Web Servers, Proxy, Backup Servers, DNS, DHCP, ERP. Data network concepts. ### **BENEFITS** Group Medical Assistance, Dental Plan, Pharmacy Discount Program, Group Life Insurance, Meal Voucher, Parking, Childcare Allowance, On-site Restaurant, Transportation Voucher, Profit Sharing ### **OTHER INFORMATION** **Job Code:** 16507 **Company Size:** Medium **City:** Araçariguama **Industry:** Information Technology (I.T.) **Type of Job:** Professional **Salary Range:** Negotiable **Work Schedule:** 08:00 to 18:00 **Job Posting Date:** 10/07/2025
R. Eloy Chaves, 89 - Vale da Bencao, Araçariguama - SP, 18147-000, Brazil
Negotiable Salary
IT Support Analyst64145938248195129
Indeed
IT Support Analyst
**Experience:** Ø Experience as an Industrial IT Analyst. Ø Knowledge of operating systems (Windows, Linux), networks, hardware, and Office suite; Ø Experience with ticketing and monitoring tools; Ø Desired certifications (ITIL, Microsoft, Cisco, etc.). **Job Responsibilities:** Ø Handle technical support requests (on-site and remote), logging and tracking requests in the support system. Ø Diagnose and resolve issues related to hardware, software, networks, and corporate systems. Ø Guide users on the use of systems, applications, and technological tools. Ø Perform preventive and corrective maintenance on computers, printers, and other equipment. Ø Monitor and support network infrastructure, servers, and connectivity services. Ø Install, configure, and update software and equipment. Ø Create technical documentation and procedure manuals. Ø Assist in projects for implementing new technologies and improving IT processes. Ø Ensure information security in compliance with company policies. Ø Experience with ERP systems, databases, or specific industry tools. **Training after hiring:** Ø MP\-10 – IT Infrastructure Ø PR\-17\- Back\-up; Minimum Education: Bachelor's degree
R. Santo Antônio, 127 - Centro, Iperó - SP, 18560-000, Brazil
Negotiable Salary
Mid-level Support Analyst - Field Service (7)641459374890271210
Indeed
Mid-level Support Analyst - Field Service (7)
Description: Mandatory: * Bachelor's degree in IT-related fields; * Experience providing on-site user support (Field Service); * Experience in equipment installation and maintenance; * Knowledge of hardware, Windows operating systems, MS Office, and general software; * Experience using ticket management tools. ServiceNOW experience is a plus; * Basic networking knowledge. Desirable: * Proactivity and autonomy to solve problems on-site; * Good communication and organizational skills; * Flexibility and availability for travel; * Ability to work in a team and collaborate; * Respond to technical tickets on-site by visiting users for system diagnostics and maintenance of software, desktops, monitors, printers, notebooks, mobile devices, and others; * Perform image deployment and equipment preparation for use; * Ensure compliance with internal processes and proper documentation of all activities performed; * Evaluate users' equipment requests, identifying their actual needs; * Provide on-site user support and basic training; * Verify IT compliance across units, promoting proactive actions to resolve issues (such as cable organization) and propose improvements; * Ensure timely response within established deadlines; * Contribute to the continuous update of the knowledge base and support service desk training; * Support network, telecom, and infrastructure teams on-site (hands and eyes) whenever necessary; * Assist management in project execution and other diverse requirements. 2510110202241802850
R. Dr. Ubaldino do Amaral, 31 - Centro, Sorocaba - SP, 18010-040, Brazil
Negotiable Salary
Infrastructure and Security IT Analyst - Center638229981108511211
Indeed
Infrastructure and Security IT Analyst - Center
Consulting, Recruitment and Selection company hires Infrastructure and Security IT Analyst in Elias Fausto (Center). **Responsibilities:** Responsible for ensuring the operation and security of the IT infrastructure, acting in the planning and support of networks, servers, workstations, telephony and peripherals. Develops and implements systems, defines architecture and technical requirements, and implements backup policies and information security. Organizes and maintains the company's technological environment. Tasks related to routines of an Infrastructure and Security IT Analyst. For on-site work in Elias Fausto / SP. **Compensation:*** Salary: To be negotiated. * ✔ Meal on site * ✔ Food allowance * ✔ Shuttle transportation * ✔ Medical plan * ✔ Dental plan **Additional Information:*** Contract: Permanent * Period: Full time * Schedule: Monday to Thursday, from 08:00 to 18:00. Friday, from 08:00 to 17:00. ***Workplace:*** *On-site in Elias Fausto / SP* ***Application deadline:*** *10/07/2025* ***Expected start date*** *10/15/2025* ***JobId.:*** *29379647469* *✔ Follow:* ***@jobbol.empregos*** *on Instagram and get the best of the 2025 job market.* ***\#TechJobs***
R. Treze de Maio, 83H - Centro, Elias Fausto - SP, 13350-000, Brazil
Negotiable Salary
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