An Information Technology Services company is seeking a Senior Microsoft Analyst in Araçariguama. ACT Digital is a company specialized in digital solutions and technology. It offers services ranging from software development to digital transformation consulting. **Responsibilities:** Provide advanced support for the Microsoft Office Suite on mobile devices, laptops, and tablets. Collaborate with the Service Desk to resolve complex issues. Update Standard Operating Procedures (SOPs) and technical documentation. Manage incidents and identify improvements in both on-site and remote environments. Enhance Windows Autopilot and Intune configurations for endpoint management. Previous experience as a Microsoft Specialist, Senior Software Engineer, Senior Systems Analyst, or Senior Solutions Architect may indicate alignment with some of the responsibilities of this position. **Desired Qualifications:** **Education:** Bachelor’s degree completed **Experience:** Relevant experience required **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Benefits: Details provided during the interview stage. **Additional Information:** * Employment Type: Hybrid — Hybrid work model. * Candidates from Pirapora do Bom Jesus, São Roque, Santana de Parnaíba, or Cabreúva are also eligible for this position. * Duration: Full-time * Working Hours: To be determined.