Technical Support Internship

Description

Job Summary: This Technical Support Internship seeks communicative professionals to provide customer support and manage documents and spreadsheets, with an emphasis on conflict resolution. Key Highlights: 1. Provide technical support to customers via phone, WhatsApp, and email 2. Customer-focused attitude and proficiency in conflict resolution 3. Document and spreadsheet management WE ARE HIRING **Internship \- Technical Support** **Requirements** Currently enrolled in a Bachelor's program in Systems Analysis and Development, Information Technology, Computer Engineering, or related fields. Proficiency in Microsoft Office Suite Resident of Itu or Salto **Job Responsibilities** Provide technical support to customers via phone, WhatsApp, and e\-mail; send periodic reports; manage documents and spreadsheets. **Skills** Strong communication skills, customer focus, clarity in verbal expression, and proficiency in conflict resolution. **Working Hours** 1 position \- morning shift \- 12:00 PM to 6:00 PM, Monday to Friday Job Type: Part-time, Internship Contract Duration: 12 months Compensation: R$1\.107,45 per month Scheduled Weekly Hours: 30 hours Benefits: * Commercial agreements and discounts * Life insurance * Transportation allowance Selection Question(s): * Are you currently enrolled in a higher education program? * Do you reside in Itu/SP or Salto/SP? Work Location: On-site