CONTRACT ADMINISTRATOR

Description

Job Summary: Manage customer relationships, ensuring communication, recording and tracking non-conformities, validating documentation, and monitoring contract execution. Key Highlights: 1. Customer relationship and communication regarding contracts 2. Monitoring customer satisfaction indicators 3. Supporting decision-making and operational improvement **Job Details** * Manage customer relationships, ensuring clear communication regarding the physical and financial progress of contracts. * Receive, record, and track non-conformities and complaints, directing them to responsible departments and monitoring resolution efforts. * Validate and organize documentation sent to customers, ensuring information quality and compliance. * Support contract and technical specification analysis, as well as obtain necessary documentation for contract closure. * Monitor contract execution, participating in internal meetings and proposing solutions to mitigate risks, deviations, and impacts on timelines and costs. * Monitor customer satisfaction indicators, conducting surveys and supporting the definition of improvement actions. * Participate in the export process, ensuring compliance with customs regulations and legislation, as well as correct documentation submission. * Keep leadership informed about contract progress and outcomes, supporting decision-making. * Identify opportunities for operational improvement, new business, and the company's competitive positioning. * Support achievement of departmental goals, indicator control, and execution of administrative routines related to the area. **Job Requirements** Bachelor's degree in Administration, Law, or Engineering. Preferred: MBA in Project Management. Compensation: R$1\.518,00 \- R$2\.500,00 per month Benefits: * Medical insurance * Dental insurance * Childcare allowance * Partnership agreements and commercial discounts * Profit-sharing program * Life insurance * Meal allowance * Transportation allowance * Company vehicle Work Location: On-site