Description
**Description and Responsibilities:**
**Schedule:** Monday to Friday, 8:00 AM to 6:00 PM; Saturday, 8:00 AM to 12:00 PM
**Level:** Professional
**Employment Type:** Tenured \- CLT labor code
* Greet customers in the after-sales department of the dealership and direct them to the appropriate area.
* Ensure “prompt service” for customers by directing them to the Technical Consultant or to the department matching their interests and needs.
* Track customer interactions in the system and periodically initiate follow-up contacts to recover appointments not finalized during the initial interaction.
**Requirements:**
* Completed high school education;
* Experience in customer service;
* Proficiency in Microsoft Office suite;
* Driver's license category B is desirable;
**Benefits:**
Medical assistance, Dental assistance, Gym allowance, Commissions, Meal voucher, Transportation voucher