The Customer Service Representative role is responsible for providing customer service, delivering information, clarifying questions, and resolving issues. The professional must possess communication skills, be proactive, and demonstrate empathy to handle various situations. * Serve customers in person, by phone, or by e\-mail, providing information about products and services * Record customer complaints, suggestions, and compliments * Resolve problems and conflicts efficiently and courteously * Participate in training programs to improve customer service * Follow company policies and procedures to ensure service safety and quality * Maintain a clean and organized workplace
João Silva
Indeed · HR
João Silva
Indeed · HR
