Description
Job Summary:
Administrative and management support professional, focused on Human Resources Department and operational routines, with emphasis on continuous improvement and compliance.
Key Highlights:
1. Implementation and maintenance of management systems
2. Focus on Human Resources Department and labor legislation (CLT)
3. Opportunity in a dynamic operational environment
**Responsibilities**
* Implement and maintain management system tools through program monitoring
* and employee training.
* Support the development and maintenance process of management systems by gathering
information and feedback to evaluate implemented programs and procedures.
* Collect and track data for indicator development.
* Keep spreadsheets and control tools up to date.
* Document and audit administrative processes.
* Monitor cafeteria and kitchen operations, asset security, civil maintenance, air conditioning units, cleaning, conservation, and facility maintenance to support various company departments.
* Perform measurements related to service contracts.
* Develop procedures relevant to the assigned area.
* Contribute to continuous process improvement through data analysis.
* Assist in performing other activities related to the assigned area.
* Contribute to team motivation and performance improvement.
* Carry out activities in accordance with Health, Occupational Safety, and Environmental regulations and procedures.
**Education**
* Completed or ongoing undergraduate degree in **Administration, Human Resources, Accounting, or related fields**
* Complementary courses in **Human Resources Department/Labor Legislation** are desirable
**Technical Knowledge (HR Department)**
* Knowledge of **Human Resources Department routines**, including:
* + Hiring and termination (documentation, verification, deadlines)
+ Timekeeping control (handling, adjustments, closing)
+ Vacation management
+ Benefit administration (transportation allowance, meal allowance, accommodation, etc.)
* Basic understanding of **labor legislation (CLT)**
* Experience handling **high-volume hiring processes** (preferred)
* Support in **onboarding new employees**
* Knowledge of **eSocial** is considered a plus
**Systems and Tools**
* Proficiency in **Microsoft Office Suite**, especially Excel (data control, spreadsheets, reports)
* Experience with **ERP systems (e.g., TOTVS/RM)** is a plus
* Aptitude for administrative systems and controls
**Administrative Support Routines**
* Organization and control of physical and digital documents
* Support for administrative requests from the unit
* Interface with departments such as Corporate HR, SESMT, and operational leaders
* Control of information related to employee accommodation and relocation (where applicable)
**Behavioral Competencies**
* **Organization and attention to detail** (essential for HR Department)
* **Sense of urgency and deadline adherence**
* **Discretion and confidentiality** regarding sensitive information
* Strong **communication skills** and ability to interact with operational staff
* **Proactivity and autonomy** in managing tasks
* Ability to work under pressure and handle high workloads
**Operational Requirements**
* Availability to work at an **operational unit (UPC)**
* Availability for a dynamic routine and field-related requests
* Willingness to reside in company-provided accommodation according to the operational schedule
* Prior experience in industrial, forestry, or operational environments is desirable