Pharmacy Attendant - Downtown

Description

Job Summary: Customer service professional for a pharmacy, responsible for dispensing medications, sales, and inventory management, in an environment that values human development. Key Highlights: 1. Environment that values human development 2. Focus on customer service and care 3. Opportunities for professional growth We are people who care for people. Each one with unique characteristics, stories, and qualities, yet all united by the same purpose: to live fully. We take pride in our history, which is why we do our best today while never losing sight of tomorrow. If you value humanity, integrity, customer focus, results-driven performance, sustainability, and innovation in solutions across everything you do, join our team of giants. What is the work environment like? We offer an environment where everyone is a protagonist and agent of transformation. We foster an excellent organizational climate with engaged individuals committed to delivering outstanding results, as well as great opportunities for your professional growth. Come check it out! **Responsibilities and Duties** * Customer Service: Greet customers courteously and proactively, assist in clarifying doubts, provide product information—including dosage, usage, and possible side effects. * Medication Dispensing: Accurately dispense prescribed medications following pharmacy regulations and procedures. Ensure patients receive appropriate instructions regarding medication use. * Sales and Sales Recording: Conduct over-the-counter product sales and accurately record transactions. Process payments via cash, credit card, or other payment methods accepted by the pharmacy. * Inventory Management: Regularly verify medication and product stock levels, restock items as needed, and ensure products remain within their expiration dates. Maintain accurate inventory records. * Product Knowledge: Stay updated on available pharmacy products—including their features, benefits, and potential drug interactions. * Telephone Support: Professionally answer incoming calls and respond to customer inquiries. * Organization: Maintain organized customer service areas and shelves. Ensure hazardous products are stored appropriately and in compliance with safety standards. **Requirements and Qualifications** * Completed high school education; * Basic computer skills; * Prior experience as a cashier or in customer service is desirable. * Availability to work on a 6x1 rotating schedule. WHAT COULD BE A DIFFERENTIATOR: * Experience as a cashier or in customer service. **Additional Information** BENEFITS: * Meal allowance (per collective bargaining agreement); * Transportation allowance; * Health insurance plan—eligibility based on location and position; * Dental plan—voluntary enrollment; * Life insurance and funeral assistance; * Online therapy platform; * Pregnancy program; * Educational partnerships offering exclusive discounts for employees and dependents; * Pague Menos Corporate University with courses and training—Up Farma; * Gold discount at Pague Menos Pharmacies; * Pharmacy partnership (Epharma), offering payroll-deducted discounts; We do not discriminate based on color, religion, sexual orientation, gender identity, nationality, disability, or age. In the history of the **Pague Menos and Extrafarma Pharmacy Networks**, health and wellbeing are both origin and purpose. For us, promoting access to healthcare means freedom and dignity. We are a Brazilian company built by people passionate about people. Present in all Brazilian states, we are giants—and diverse—by nature! Our story began in 1981, when we opened our first store in Fortaleza-CE, and through **human-centered values**, **results-driven excellence**, **customer focus**, **sustainability**, **integrity**, and **innovative solutions**, we became Brazil’s second-largest pharmacy chain. Our business model centers on selling health- and wellness-focused products and services to our customers. We operate in the specialty retail market, adhering to the *drugstore* concept. We aim to be more than just a pharmacy chain—we strive to become an **integrated health hub**. Thus, since 2016, we have implemented Clinic Farma, a pharmaceutical consultation service where customers receive personalized treatment follow-up in equipped and comfortable rooms. Today, we are over 25,000 giants united by a shared mission: ensuring access to quality healthcare across Brazil so more people can **live fully**. If you love serving others and are someone who cares for people, become a Giant! Here, those who believe and work grow.